Pca

CVS Group plc.; Hedge End; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Generous annual leave 5 weeks + bank

Staff discount on vet bills & products

Private health benefits

Employee Assistance Programme

Access to Mental Health First-Aiders

Job summary

CVS Group plc is seeking a Patient Care Assistant to support our veterinary team across a large hospital and six branch practices, alongside our Out-of-Hours team. You will contribute to delivering outstanding patient and client care in a welcoming, collaborative environment.

Based in the Hampshire countryside near Wickham, the hospital offers a rural setting with easy access to surrounding areas. We value teamwork, knowledge sharing and development in our friendly, experienced team.

Responsibilities

• Nursing care to patients
• Assisting Vets and Nurses in restraining animals for treatment
• Cleaning, walking, and feeding of patients
• Preparation of emergency and operating facilities
• General cleaning and maintenance duties
• Running internal lab samples
• Answering calls
• Covering the reception desk, including answering queries, booking appointments and taking payments

Job description

The Patient Care Assistant role is one of the foundations of an outstanding veterinary practice, and as a PCA you will be involved in supporting our team of qualified RVNs and Vets to provide outstanding care to our patients. Join our dedicated Nurse team, providing vital support to our clinical colleagues across a large veterinary hospital and six branch practices, alongside our separate Out-of-Hours (OOH) team. We are proud of our supportive and collaborative working environment, where team members are enthusiastic about sharing knowledge and helping one another develop. This is an excellent opportunity to become part of a friendly, experienced team committed to delivering exceptional client and patient care. Our hospital is located in the beautiful Hampshire countryside near Wickham, offering a welcoming rural setting with excellent access to surrounding areas. Some of the duties will include:

• Nursing care to patients
• Assisting Vets and Nurses in restraining animals for treatment
• Cleaning, walking, and feeding of patients
• Preparation of emergency and operating facilities
• General cleaning and maintenance duties
• Running internal lab samples
• Answering calls
• Covering the reception desk, including answering queries, booking appointments and taking payments
  Are you passionate about making pets a priority? So are we!, An excellent communicator with strong empathy
• Excellent customer service skills and experience in dealing with members of the public
• Experience in animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet the welfare needs of animals
• Resilient with the ability to cope with potentially distressing and emotional situations
• A positive attitude and excellent teamwork skills
• Experience in looking after animals in a veterinary environment would be desirable
  CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division.

Our success is derived from the passion our people have for animals and for making pets a priority, it's what is at the heart of our work, every day. Take a look at our short film to recognise the remarkable work that our Vets, Nurses, Care Assistants and Receptionists do on the front line every day in the UK: CVS Ode to Veterinary Professionals

• Salary will be in line with the National Minimum Wage
• Generous annual leave entitlement of 5 weeks per year plus Bank Holidays
• Staff discount scheme on Veterinary bills and products
• A range of health benefits including private healthcare
• Employee Assistance Programme and access to over 400 Mental Health First-Aiders
• and more!

Or, if easier, you can find a full list by clicking the link here: CVS Employee Benefits Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship, due to our clinical support roles not meeting the criteria set out by the Home Office to be eligible.

CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.