Payroll Supervisor

Great Western Railway (GWR); West of England; On-site; GBP 19,000 - 27,000; Part time

Benefits offered by this job

Free rail travel for you and family

Discounted travel with Train Operating

Defined benefit pension

Company healthcare plan

Discounted shopping and gym membership

Employee Assistance Programme

Job summary

Great Western Railway (GWR) is recruiting a Payroll Supervisor to join our Payroll team in Bristol. This 18-month fixed-term contract is part-time, 21.5 hours per week, supporting weekly and four-weekly payrolls across GWR and Heathrow Express.

You will manage high-volume payroll data, respond to queries, and ensure accuracy and timely payments while complying with GDPR and data protection rules.

Qualifications

• Experience in handling large payroll environments with tight deadlines.
• Experience working with multiple terms and conditions of employment.
• Knowledge of payroll processes and statutory payroll legislation.
• Accurate and highly attentive to detail.

Responsibilities

• Collating, reviewing, and amending payroll data from various time and attendance systems and importing data into the payroll system while ensuring interfaces remain compliant.
• Resolving complex payroll queries in a professional and timely manner.
• Processing Court Orders, Attachment of Earnings (AOE), and other payroll deductions.
• Carrying out payroll data validation and checking to ensure accuracy.
• Supporting the wider Payroll team, including checking colleagues' work and providing cover when required.
• Calculating and processing payroll information for new starters and leavers.

Skills

Payroll processing

Attention to detail

Customer service

Deadline management

Tools

Excel

Cyborg

Job description

Salary:

Depending on skills and experience

Location:

Bristol

Working Hours:

21.5 hours per week.

As one of the largest train companies in Britain, more than 100 million customers a year join us on board. When the Great Western Railway was built, it opened the West and Wales to trade and tourism. And now, along with our partners at Network Rail, we're proud to have the chance to look after your railway.

As well as electrifying our main routes, and upgrading key stations, we have carried out the biggest upgrade of trains in the country. The Procurement team have an essential role to play in the success of GWR through our strategic sourcing and our approach to supplier management.

About the job:

We are looking for a Payroll Supervisor to join our Payroll team, supporting the delivery of accurate, efficient and customer-focused weekly and four-weekly payrolls across GWR and Heathrow Express.

The team manages payroll and pension data, ensuring processes run smoothly and colleagues are paid accurately and on time. You’ll also provide support to employees and external organisations, responding to payroll queries and helping to resolve issues.

You’ll be responsible for processing high volumes of payroll data, producing reports where required and working across multiple payroll entities. This is a varied role where accuracy, compliance, flexibility and a strong customer focus are essential.

Working as part of a collaborative and supportive team, you’ll play an important role in delivering a payroll service that supports colleagues across the business.

This is an 18-month fixed-term contract (FTC), working part-time hours of 21.5 hours per week.

Your main responsibilities will be:

• Collating, reviewing, and amending payroll data from various time and attendance systems, and importing data into the payroll system while ensuring all interfaces remain compliant.
• Resolving complex payroll queries in a professional and timely manner.
• Processing Court Orders, Attachment of Earnings (AOE), and other payroll deductions.
• Carrying out payroll data validation and checking to ensure accuracy.
• Supporting the wider Payroll team, including checking colleagues' work and providing cover when required.
• Calculating and processing payroll information for new starters and leavers.
• Ensuring compliance with GDPR and company data protection requirements.
• Supporting the team with ad hoc duties and additional tasks as required.

You’ll need to be:

• Experienced in working within a large payroll environment and managing tight deadlines.
• Experienced in working with multiple terms and conditions of employment.
• Knowledgeable about payroll processes and statutory payroll legislation.
• Accurate and highly attentive to detail.
• Confident using payroll and other systems, with strong Excel skills. Experience of Cyborg would be beneficial.
• Proactive, flexible and able to take a positive, can-do approach.
• Professional, confident and able to demonstrate a high level of integrity.
• Committed to providing excellent customer service and support.

Additional Information:

There will be a requirement to work occasional weekends and Bank holidays to ensure payrolls are delivered on time.

Alongside your salary, you'll receive a fantastic benefits package, including:

• Free rail travel across the GWR network for you and your family
• Discounted travel with other Train Operating Companies
• Defined benefit pension through the Railways Pension Scheme
• Company-sponsored healthcare plan
• Discounted shopping and gym membership
• Employee Assistance Programme
• Structured career development and progression opportunities

We all belong at GWR. This is our vision for providing an inclusive environment for all our colleagues, ensuring all candidates have an equal opportunity to access meaningful employment.

We value our differences such as age, gender, LGBTQIA, ethnicity, religion and disability. We maintain zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.

If you require additional support to complete your application due to a disability or neurodivergent condition such as dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.

https://www.healthassured.org/blog/neurodiversity/