Payroll Specialist II - Client Support & Compliance

UKG; Dover; On-site; GBP 33,000 - 47,000; Full time

Job summary

UKG is seeking a Payroll Representative II to be the primary contact for a portfolio of clients using UKG Ready payroll and workforce management services. You will deliver exceptional customer support, build strong client relationships, and resolve payroll inquiries with accuracy and timeliness.

The ideal candidate is detail oriented, proactive, and thrives in a fast-paced environment where priorities shift.

Qualifications

• Understanding of payroll processes, compliance requirements, and workforce management best practices.
• Strong attention to detail and forward-thinking mindset.
• Quick learner with the ability to absorb new information, systems, and processes efficiently.
• Comfortable working in a fast-paced environment where priorities can shift throughout the day.

Responsibilities

• Identify payroll issues, conduct research, and provide effective solutions while ensuring accuracy and compliance.
• Write emails and lead video meetings with clients and other remote team members.
• Use Excel to create payroll import templates for clients.

Skills

Payroll knowledge

Attention to detail

Quick learner

Fast-paced environment

Tools

Excel

Job description

UKG is seeking a Payroll Representative II to be the primary contact for a portfolio of clients using UKG Ready payroll and workforce management services. You will deliver exceptional customer support, build strong client relationships, and resolve payroll inquiries with accuracy and timeliness.

The ideal candidate is detail oriented, proactive, and thrives in a fast-paced environment where priorities shift.