Payroll Advisor: UK Compliance & Client Guidance

Portfolio Payroll Limited; Manchester; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

25 days holiday

Health shield

EAP

Pension plan 5%/7%

Life insurance

Refer a friend

On-site gym

Eye care

Cycle to Work

Travel loan

Parking discounts

Job summary

Portfolio Payroll Limited, a cloud-based HR management solution provider, is expanding its Payroll division in the UK. They seek a Payroll Advisor to provide compliant payroll advice by telephone, support clients with payroll questions, and design best-practice payroll strategies.

You will work in a team focused on risk-aware guidance, stay current with UK payroll legislation, and log cases in the internal system while delivering training and onboarding support to clients.

Qualifications

• Solid understanding of UK payroll legislation and tax regulations.
• Comprehensive end-to-end payroll experience and up-to-date with statutory payments, auto-enrolment, and PAYE.
• Strong client-facing skills with ability to explain gross to net calculations and resolve data queries.
• Organised and deadline-driven, capable of handling multiple client payrolls and schedules.
• Growth-minded and eager to develop skills within a expanding payroll division.
• Experience in outsourced payroll or bureau environment is advantageous.

Responsibilities

• Provide advice on payroll policies, procedures, and regulations.
• Stay up to date with changes in payroll legislation and best practices.
• Log all advice accurately in the internal system and manage cases.
• Provide clients with supporting information and documentation for advice.
• Deliver internal training and external webinars.
• Own cases to resolution and build client relationships on each interaction.
• Assist clients with payroll audits, reviews, and compliance checks.
• Liaise with clients to resolve data queries and explain payroll changes.

Skills

UK payroll legislation

End-to-end payroll

Client-focused

Organised & deadline-driven

Growth mindset

Bureau experience

Job description

Portfolio Payroll Limited, a cloud-based HR management solution provider, is expanding its Payroll division in the UK. They seek a Payroll Advisor to provide compliant payroll advice by telephone, support clients with payroll questions, and design best-practice payroll strategies.

You will work in a team focused on risk-aware guidance, stay current with UK payroll legislation, and log cases in the internal system while delivering training and onboarding support to clients.