Payroll Specialist – Hospitality & Compliance

The Lensbury; Teddington; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Free meals

Hotel discounts

Gym access

EAP for you and family

Online benefits portal

Fully funded Apprenticeship

Training opportunities

Staff awards and events

Cycle to work

Free parking

Refer a Friend

28 days annual leave

Job summary

The Lensbury is seeking a Payroll Advisor to manage two monthly payrolls, ensuring accuracy and compliance with policy and statutory regulations. The role covers payroll records, salary calculations, deductions, and payroll reporting within a hospitality environment.

You will handle new starters and leavers, update benefit and absence data, and assist audits while maintaining confidentiality and strong service to employees.

Qualifications

• Experience in payroll administration or payroll processing.
• Knowledge of payroll legislation and HMRC regulations.
• Proficiency in payroll software and Excel.
• Strong numerical and analytical skills.
• Ability to work to tight deadlines.
• Team player, with excellent people skills.
• Methodical, calm and efficient with an ability to prioritise to meet deadlines.
• Excellent attention to detail and accuracy.
• Good organisational and time-management skills.
• Strong communication and customer service abilities.

Responsibilities

• Process 2 monthly payrolls accurately and within deadlines.
• Calculate salaries, overtime, bonuses, commissions, and statutory payments.
• Ensure accurate deductions for tax, pensions, NI, student loans, and other authorised deductions.
• Maintain and update employee payroll records.
• Process new starters, leavers, salary changes, and employee benefits.
• Update absence and sickness records in Fourth, ensuring correct payments of SSP or CSP are processed.
• Prepare and submit payroll reports for management for payroll sign off.
• Prepare BACS files for submission.
• Reconcile payroll accounts and investigate discrepancies.
• Prepare monthly pension, uploading files to Aviva each month.
• Prepare monthly payroll journal.
• Provide monthly report to Finance e.g. Headcount, lieu days, holiday balances.
• Respond to employee payroll-related queries in a professional and timely manner.
• Ensure compliance with payroll legislation, HMRC requirements, and company policies.
• Complete year-end payroll activities, including P60s and other statutory reporting.
• Support internal and external audits by providing payroll documentation and reports.
• Maintain confidentiality of employee and payroll information.

Skills

Payroll administration

HMRC regulations

Excel proficiency

Numerical skills

Attention to detail

Time management

Communication skills

Team player

Tools

Fourth HRIS

Aviva

Payroll software

Job description

The Lensbury is seeking a Payroll Advisor to manage two monthly payrolls, ensuring accuracy and compliance with policy and statutory regulations. The role covers payroll records, salary calculations, deductions, and payroll reporting within a hospitality environment.

You will handle new starters and leavers, update benefit and absence data, and assist audits while maintaining confidentiality and strong service to employees.