Payroll Specialist

West Pharmaceutical Services, Inc; St. Austell; On-site; GBP 33,792 - 43,000; Full time

Benefits offered by this job

Onsite 5 days/wk

Learning & development

Diversity & inclusion

Job summary

West Pharmaceutical Services, Inc is seeking a Payroll Specialist to manage the monthly payroll and benefits administration for all staff at the St Austell site. The role supports recruitment, onboarding, training and HR inductions, reporting to the HR Manager.

The ideal candidate has at least 5 years in HR Generalist/Payroll roles, strong Excel skills, and experience with pension auto-enrolment and Year-end reporting.

Qualifications

• Minimum 5 years of experience in a HR Generalist/Payroll role with emphasis on payroll and HR administration.
• License and Certifications: CPP-APA Payroll Technician Upon Hire required.
• Experience with year-end reporting and payroll regulatory compliance.

Responsibilities

• Manage all aspects of monthly payroll and benefits administration.
• Assist with recruitment, onboarding, training and HR inductions.
• Maintain HRIS and payroll interfaces with providers and internal systems.

Skills

Payroll processing

HR administration

HRIS knowledge

Excel

Education

Degree or equivalent

HNC/Q degree in HR/Business

Tools

SAP HC

ADP

HR SharePoint

Job description

Payroll Specialist

Requisition ID: 74058

Date: Jul 8, 2026

Location: St Austell, Cornwall, CON, GB

Department: Human Resources

Overview

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life‑saving and life‑enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

• In this role the incumbent will manage all aspects pay and benefits for all employees and ensuring the HR system, including Time & Allowance contains accurate data.
• Responsible for processing the monthly payroll and for administering all benefits, applications and queries associated with pension, medical insurance and annual bonus payments.
• Additionally, the role is responsible for all HR administration and assisting with recruitment, training and development and HR inductions.
• The role reports to the Human Resources Manager.

Essential Duties and Responsibilities

• Assist with the recruitment and selection for all hourly positions (screening, interviews, aptitude tests, references, medicals, offers etc.). Support the recruitment process for all other roles within the organization as needed.
• Assist with employee on‑boarding, ensuring robust induction and training plans are in place for all new hires.
• Support department managers with induction training for all new hires, via Connect 2 West and with promotions / talent development via LMS.
• Manage the monthly payroll and the time and attendance system efficiently and effectively.
• Ensure payroll data is accurate and any amendments are processed promptly ensuring submission prior to the appropriate payroll cut‑off dates.
• Respond promptly to all payroll queries and submission of any attachment of earnings requests.
• Responsible for the accurate and efficient submission of yearly P11Ds.
• Ensure the pension auto enrolment regulations are adhered to. Efficiently process all opt‑ins/outs and re‑auto enrolment regulatory requirements.
• Regularly liaise with the payroll provider to ensure all functionalities of the payroll software are being used efficiently and effectively.
• Support the design, implementation and ongoing administration of key compensation and benefit arrangements. Liaising with providers and organizing employee briefings as required.
• Support training for the site through the LMS system and establish training curricula/matrix for each role. Provide guidance in the development of training material.
• Maintenance and continuous improvement of the HR software systems to include liaison with the relevant software suppliers and corporate IT eg (SAP HC, ADP, WTG, HR Sharepoint etc).
• Responsible for the coordination and/or support of various HR/business initiatives, eg Employee Wellness, Investors in People, West without Boarders etc.
• Responsible for the monthly reporting of all key HR KPI data and Employee metrics.
• Lead and demonstrate corporate social responsibility through both corporate and local initiatives.
• Act in accordance with the Company’s Guiding Principles and adherence to the corporate Code of Conduct.
• Compliance to all local site Environmental, Health and Safety regulations.
• Compliance to all local site company policies, procedures and corporate policies.

Additional Responsibilities

• Take reasonable care for their own safety, health and welfare and that of any other person, who may be affected by his/her acts or omissions while at work.
• Work in a safe manner and stay alert, in order to avoid injury to themselves or other employees and avoid damage to the company’s equipment and property.
• Follow all safety rules and requirements and provide feedback to co‑workers working unsafely.
• Use any personal protective equipment or clothing, suitable appliance, equipment or other means for securing his/her safety, health and welfare while at work.
• They shall not perform a job that for they were not trained to perform and they shall inform their supervisor in this case.
• Partner with management on all the provisions taken by West to ensure the safety, health and welfare of its employees.
• SEE‑DO‑SAY Something: Respond to unsafe conditions, unsafe acts and near misses. Apply mitigation measures, and report to supervisor.
• Stop Think Act: Discuss problems openly with colleagues and leaders before taking action in a non‑routine situation.
• Employees will not intentionally or recklessly interfere with or misuse any appliance, protective clothing, equipment or other means provided.
• Each employee will attend and follow training required by West.
• Employees shall not be under the influence of intoxicating substances such as alcohol or drugs and inform their supervisor of a disease, illness or prescribed medication that may add to risk.

Education

• Preferably degree or HNC qualified or able to demonstrate competence gains from a similar role.

Work Experience

• Minimum 5 years of experience in a HR Generalist/Payroll role with emphasis on payroll and HR administration.

Preferred Knowledge, Skills and Abilities

• Demonstrable experience in year end reporting.
• Experience with excel.
• Excellent interpersonal skills with the ability to work effectively with staff at all levels of the organization.
• Experience in stakeholder management.
• Experience of operating in a continuous process improvement environment.
• Manage conflicting priorities to tight deadlines and to a high quality.
• Excellent communication skills.
• Self‑starter.
• Ability to work on own initiative, pro‑active.
• Strong competence in IT.

License and Certifications

• Human Resources\Certified Payroll Professional (CPP)-APA Payroll Technican Upon Hire required

Travel Requirements

10%: Up to 26 business days per year

Physical Requirements

Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

What We Offer

Community Involvement: West encourages volunteerism through its West without Borders initiative and other charitable programs that make a difference in local communities.

Continuous Learning & Development: Opportunities for professional growth through training programs, tuition assistance, leadership development, and skill‑certification initiatives.

Inclusive & Collaborative Culture: A global workforce that values diversity, equity, and inclusion—where all voices are heard and respected in a supportive environment.

This is an onsite position requiring the team member to be onsite 5 days per week.

Shift

Monday to Friday 08.00-16.00

Pay Transparency

The annual base salary range for this position is £33,792 - £43,000. Total target compensation is determined using objective and gender‑neutral criteria, including relevant experience, qualifications, skills, market benchmarks, geographic location, and the scope and responsibilities of the role.

This position may be eligible for variable compensation and other incentive programs in accordance with the terms of the applicable plans within the country of employment. In addition, team members are eligible to participate in the company’s benefits and total rewards programs applicable to their location and employment status.

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to [e-mail]. Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening.