Payroll Operations Team Lead

IRIS Software Group; United Kingdom; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

On-going training and development

Competitive pay

Great benefits

Supportive workplace

Job summary

A leading payroll outsourcing provider in the UK is looking for a Payroll Operations Team Lead to manage a team of Payroll Executives, ensuring accurate payroll processing and compliance with regulations. This role involves mentoring the team, overseeing payroll operations, and building strong client relationships. Candidates should possess strong payroll experience and leadership abilities. Competitive pay and further career development are offered.

Qualifications

• Experience in a bureau or multi-client payroll environment.
• Ability to lead and mentor a team.
• Knowledge of compliance with payroll standards.

Responsibilities

• Manage and motivate a team of Client Payroll Executives.
• Oversee payroll processing for clients.
• Ensure compliance with legal and regulatory requirements.
• Support automation and system updates.
• Monitor client satisfaction and feedback.

Skills

Strong payroll experience

Previous team lead or supervisory experience

Solid understanding of Irish payroll legislation

Excellent attention to detail

Great communication skills

Problem-solving skills

Positive, can-do attitude

Job description

Payroll Operations Team Lead

Join Paycheck Plus, a leading payroll outsourcing provider in Ireland, as the Payroll Operations Team Lead. This position can be based in the UK or Ireland, with flexibility to work remotely while collaborating closely with our Drogheda-based team.

Why This Role Matters

As Client Payroll Team Lead, you’ll guide a team of skilled Payroll Executives to deliver accurate, reliable, and efficient payrolls for our clients. You’ll set standards, solve problems, and empower the team with the tools and confidence they need to succeed.

What You'll Be Doing

• Lead and Support Your Team: Manage, mentor, and motivate a team of Client Payroll Executives.
• Run regular check‑ins, performance reviews, and training sessions.
• Help plan workloads, schedule payrolls, and maintain high accuracy and productivity.
• Approve timesheets, leave, and other team administration.
• Keep Payrolls Accurate and Compliant: Oversee payroll processing for a portfolio of clients.
• Ensure payrolls meet all legal, regulatory, and internal requirements.
• Review and improve existing processes, introducing smarter and more efficient ways of working.
• Support automation and system updates to keep things running smoothly.
• Be a trusted point of contact for clients – approachable, knowledgeable, and dependable.
• Help the team manage client queries quickly and effectively.
• Support onboarding of new clients and make sure service expectations are clear.
• Monitor feedback and work with your team to maintain excellent client satisfaction.
• Stay Hands‑On: Process and review payrolls to stay sharp on systems and compliance, and keep up to date with Irish payroll legislation, best practices, and reporting standards.

What We’re Looking For

• Strong payroll experience, ideally in a bureau or multi‑client environment.
• Previous team lead or supervisory experience, or the ability to step into leadership confidently.
• Solid understanding of Irish payroll legislation and reporting.
• Excellent attention to detail and passion for accuracy.
• Great communication and problem‑solving skills, calm under pressure.
• Positive, can‑do attitude and genuine care for team and clients.

What You’ll Gain

• A leadership position where your experience and ideas are valued.
• On‑going training and development to grow your career within Paycheck Plus and IRIS Software Group.
• The chance to make a real difference to your team and our clients every day.
• Competitive pay, great benefits, and a supportive, friendly workplace.

Our Application Process

• A chat with our Talent team.
• Two short assessments: CCAT (15‑minute timed test).
• Interview with our Regional Operations Manager – a chance to show your experience and fit.

👉 Apply today and join Ireland’s payroll experts.