Payroll Onboarding Specialist — Shape a New Division

Portfolio Payroll Limited; Ringway; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

25 days' holiday + bank holidays + b‑d

Profit share scheme

Pension Plan with Royal London

Life Insurance

Employee Assistance Programme

On-site gym

Discount schemes

Incentives and recognition

Modern working environment

Growth opportunities

Job summary

Portfolio Payroll Limited in Manchester City Centre is seeking a Payroll Onboarding Consultant to lead client transitions from start to finish, ensuring accurate, compliant setup on new payroll systems. You’ll work closely with clients, capture requirements, and guide them through the software features, delivering a smooth onboarding experience.

Join a growing payroll bureau, collaborate with a friendly team, and contribute to shaping a new division with clear development opportunities and a

Qualifications

• Must love payroll and understand end-to-end processing.
• Experience onboarding clients into a payroll bureau or similar environment.
• Thrives in a fast-paced bureau setting with high accuracy.
• Builds trust quickly with clients and communicates clearly.
• Detail oriented, able to identify discrepancies early.
• Excited to contribute to a new division and growth.

Responsibilities

• Managing the implementation and onboarding of new payroll clients, ensuring seamless transitions from their current providers.
• Building strong relationships with new clients from day one, becoming their trusted payroll partner.
• Assisting with the processing of parallel runs to ensure accuracy.
• Ensuring all run results balance perfectly with new customers' previous payroll providers.
• Guiding customers on service and system features, helping them get the most from their new payroll solution.
• Communicating clearly and concisely, always demonstrating excellent customer service.

Skills

Payroll knowledge

Onboarding/implementation

Bureau environment

Relationship building

Detail oriented

Problem solving

Customer service

Job description

Portfolio Payroll Limited in Manchester City Centre is seeking a Payroll Onboarding Consultant to lead client transitions from start to finish, ensuring accurate, compliant setup on new payroll systems. You’ll work closely with clients, capture requirements, and guide them through the software features, delivering a smooth onboarding experience.

Join a growing payroll bureau, collaborate with a friendly team, and contribute to shaping a new division with clear development opportunities and a