Payroll Officer

TN United Kingdom; Swindon; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a customer-focused Payroll Officer to enhance their People Services Centre. This role is pivotal in delivering accurate payroll services while ensuring compliance with relevant legislation. You'll work collaboratively within a dedicated team, tackling payroll processes and addressing customer queries effectively. The position offers flexibility in work location and a supportive environment that values diversity and inclusion. With a commitment to employee well-being, this role provides substantial benefits, including a generous pension scheme and flexible working arrangements, making it ideal for those looking to grow in a rewarding career.

Benefits

Substantial pension scheme of up to 10%

Free entry to National Trust places

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Gym membership discounts

Holiday allowance up to 32 days

Flexible working arrangements

Employee assistance programme

Free parking at most Trust locations

Qualifications

• Knowledge of payroll compliance and legislation is essential.
• Experience with Oracle or similar systems is preferred.

Responsibilities

• Administer payroll processes for all employee lifecycle activities.
• Solve problems and respond directly to customer queries.

Skills

Payroll compliance and legislation

Manual statutory payments calculation

Microsoft Office (Excel)

Data manipulation using VLOOKUP and PivotTables

Teamwork and independent working

High level of accuracy

Experience with Oracle or similar systems

Tools

Oracle

Microsoft Excel

Job description

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Summary

Due to an internal promotion, we’re looking for a customer-focused Payroll Officer to support the People Services Centre (PSC) at the National Trust. You’ll play a key part in the day-to-day delivery of our payroll provision, ensuring accuracy and compliance with internal and external requirements. We’d love to hear from you if you’re customer-focused, solutions-led, and proactive.

What it's like to work here

We're bigger than you think, more complex than we appear, and larger scale than you'd imagine. We've got dedicated people in our teams, and we aim to achieve much more. We're for everyone, for ever, and we truly mean that.

Your contractual location will be our head office in Swindon, with an expectation to attend the office. There is flexibility on your location at other times. You will be required to work at a National Trust location for 40-60% of your working week, which will be discussed in more detail at interview.

What you'll be doing

Under the leadership of the Payroll Team Leader, you'll administer payroll processes for all employee lifecycle activities. You'll support and share expertise with customers and colleagues to ensure best practices are followed, and you'll be expected to solve problems and respond directly to customer queries. You will take responsibility for transacting payroll and preparing for BACS authorization, as well as testing system and process changes and participating in continuous improvement activities. The People Service Centre operates as “one team,” so you'll have opportunities to work on other people-related activities when needed.

Who we're looking for

You can view the full role profile in the attached document. You don't need to have all the listed knowledge, skills, and experience; it provides a full picture of what is possible. However, we’d love to hear from you if you have:

• Knowledge of payroll compliance and legislation
• Ability to calculate manual statutory payments, Tax, NI, family leave, SSP
• Full understanding of Microsoft Office, especially Excel, with the ability to interrogate and manipulate data using VLOOKUP, PivotTables
• Ability to work independently and within a team
• A high level of accuracy
• Experience using Oracle or similar systems

The package

The National Trust’s motto is ‘For everyone, for ever.’ We are committed to creating an inclusive culture where everyone feels they belong. We value diversity and aim to reflect the communities and audiences we serve. We welcome and value differences, and when we say we’re for everyone, we mean it.

• Substantial pension scheme of up to 10% of basic salary
• Free entry to National Trust places for you, a guest, and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts, including gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days, plus holiday purchase scheme, subject to meeting minimum criteria
• Flexible working arrangements where possible
• Employee assistance programme
• Free parking at most Trust locations