Payroll Liaison Clerk

Bradford District Care NHS Foundation Trust; West Yorkshire; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Flexible working options

Supportive NHS culture

Career development

Bronze Defence Employer Recognition

Job summary

Bradford District Care NHS Foundation Trust is seeking a motivated Payroll Clerk to join our busy Payroll Team at the New Mill Office in Saltaire, Bradford. The role focuses on delivering a high quality, customer‑focussed payroll service.

You will act as the first point of contact for payroll and pensions queries by phone and email, process payroll related documents in line with NHS terms, and work with colleagues to keep up to date with procedures.

Qualifications

• Experience in Payroll or HR customer service environment.

Responsibilities

• Respond to and resolve routine payroll queries from managers, employees, clients and third parties.
• Act as first point of contact for Payroll and Pensions Service Desk.
• Process payroll and pensions related documents in accordance with NHS terms and conditions of service.

Tools

Service desk systems

Job description

An opportunity has arisen for an enthusiastic Payroll Clerk to join our busy and dynamic Payroll Team. As a Payroll Clerk you will be responsible for contributing to providing a high quality, customer focused payroll service along with your fellow Payroll colleagues. Your primary focus will be responding to and resolving routine queries from managers, employees, clients and third parties. A large majority of your time will be spent being the first point of contact on the telephone and via email, so it is essential that you can demonstrate excellent verbal and written communication skills. You will actively contribute to the wider payroll and pensions team by working in collaboration with the wider team, and keeping sound and up-to-date knowledge of departmental practices. The ideal candidate will have previous experience in a Payroll or HR customer service environment, and will be familiar with using service desk/help desk systems. The ability to work to deadlines and prioritise an ad-hoc workload is also key to this role.

This is a full-time, permanent role, working Monday to Friday from our New Mill Office in Saltaire, Bradford.

Closing: 1st Nov 26

Shortlisting: w/c 2nd Nov 26

Interviews: w/c 9th Nov 26

• To contribute to a high quality, customer focused payroll service with the main job purpose of responding to and resolving routine queries from managers, employees, clients and third parties.
• To actively contribute to the wider payroll and pensions team by working in collaboration with the wider Payroll team and keeping sound and up-to-date knowledge of departmental practices.
• Act as first point of contact for Payroll and Pensions Service Desk.
• To process payroll and pensions related documents and uploads in accordance with statutory requirements and NHS national terms and conditions of service

Everything we do is underpinned by our core values:

We Care

We act with respect and empathy, and always value difference

We Listen

We understand people’s views and respond to their individual needs

We Deliver

We develop and provide excellent services and support our partners

Benefits

We will consider a variety of flexible working arrangements to enable staff to balance their work and home lives and support staff by offering a fantastic range of benefits including :

• Increase mileage rates for > 4500
• A wide range of health and wellbeing support packages
• A range of internal and external development and learning opportunities
• Plus many more.

We are also proud to pledge our support to the Armed Forces and hold a Bronze Award in the Defence Employer Recognition Scheme.

BDCFT is dedicated to environmental and social sustainability by delivering on the commitments within our Green Plan. All staff are actively encouraged and supported to participate in training and to identify and implement sustainable quality improvement across all service areas and activities.

Please note that the Trust reserves the right to close the vacancy before the closing date if a sufficient number of applications are received. It is in the candidate’s best interest to apply as soon as possible.

For further details / informal visits contact: Name: Sara Skelton Job title: Payroll Customer Service Manager Email address: [e-mail] Telephone number: 01274 251000