Payroll & Employee Services Specialist

East Lancashire Hospitals NHS Trust; Preston; On-site; GBP 21,000 - 26,000; Full time

Job summary

East Lancashire Hospitals NHS Trust is seeking an enthusiastic Employee Services Support Clerk to join our Payroll, Pension and Staff Benefits team in Preston. You will help ensure accurate salary processing and deliver excellent customer service to colleagues across the Trust.

You will work with our ESR HR/Payroll systems, manage your own workload, and support Payroll Officers. The role involves multi-channel contact (face-to-face, telephone, email and MS Teams), ensuring timely data input and

Qualifications

• No prior experience required, but enthusiasm and reliability are important.
• Strong IT skills and ability to learn payroll processes.
• Excellent communication and organisational abilities.

Responsibilities

• Input pay data to ESR payroll modules by deadlines.
• Identify discrepancies and resolve or refer to the appropriate officer.
• E-file all payroll-related documentation.
• Support with checking expense claims for accuracy and mileage payments.

Skills

Payroll data processing

Customer service

Organisational skills

IT literacy

Tools

MS Teams

ESR HR/Payroll system

Job description

East Lancashire Hospitals NHS Trust is seeking an enthusiastic Employee Services Support Clerk to join our Payroll, Pension and Staff Benefits team in Preston. You will help ensure accurate salary processing and deliver excellent customer service to colleagues across the Trust.

You will work with our ESR HR/Payroll systems, manage your own workload, and support Payroll Officers. The role involves multi-channel contact (face-to-face, telephone, email and MS Teams), ensuring timely data input and