Payroll Associate

The Access Group; Burton on the Wolds; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Wellbeing days

Health contribution

Three charity days

Range of benefits to suit you

Job summary

The Access Group is seeking a payroll professional to run end-to-end payroll for our diverse client base in the UK. You will maintain accuracy and timeliness, resolve queries, and meet KPIs in a fast-paced, supportive team environment.

You will bring strong payroll knowledge and confidence with numbers, with excellent communication skills and a commitment to quality service. This role emphasizes reliability and continuous improvement.

Qualifications

• Experience in a payroll bureau or in-house payroll team.
• Strong numerical accuracy and attention to detail.

Responsibilities

• Run end-to-end payroll for customers, ensuring accuracy and timeliness.
• Follow standard processes to deliver a consistent, high-quality service.
• Work closely with customers to resolve queries and keep everything on track.
• Meet KPIs and SLAs, while seeking ways to improve processes.
• Stay calm under pressure, own your work and deliver reliable, accurate service.
• Collaborate with a supportive team across varied clients to keep learning.

Skills

Payroll knowledge

Attention to detail

Communication skills

Microsoft Office

Workload management

Customer-focused

Microsoft Excel

Tools

Microsoft Excel

Job description

Day-to-day, you will:

• Run end-to-end payroll for your customers, making sure everything is accurate and on time.
• Follow standard processes to deliver a consistent, high-quality service.
• Work closely with customers to resolve queries and keep everything on track.
• Meet key performance indicators (KPIs) and service level agreements (SLAs), while looking for ways to improve how things are done. You bring strong payroll knowledge and enjoy making a difference every day for customers. You're confident working in a fast-paced environment and take pride in delivering a reliable, accurate service. You're part of a supportive team, working with a wide variety of clients, which keeps things interesting and gives you the chance to keep learning. You stay calm under pressure, take ownership of your work and care about getting things right. Experience working in a payroll bureau or in-house payroll team.
• A strong eye for detail and confidence working with numbers.
• Clear communication skills and the ability to build trust with customers.
• Confidence using Microsoft Office and managing your own workload. The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.

With over 9,300 talented individuals driving innovation and customer excellence, we're shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do. We're committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive.

We're looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.

We believe in equality for all and the transformative power of diversity.

Benefits

• On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you'll also be able to choose from a range of benefits to suit you.
• You'll also have three charity days allocated to support a cause that matters to you.