Payroll Associate

Access UK; Loughborough; Hybrid; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Health contribution

25 days leave

Charity days

Job summary

Access UK is seeking a payroll professional to deliver accurate payroll services for a diverse client base. The role requires attention to detail, strong numerical ability, and clear communication within a supportive team.

You will work in a blended office environment, leveraging Microsoft Office and payroll software to manage workloads and meet service standards. We offer competitive pay and opportunities to grow with Access UK.

Qualifications

• Experience in payroll bureau or in-house payroll.
• Brittle attention to detail with numbers.
• Clear communication with customers and colleagues.
• Proficient with Microsoft Office and workload management.

Responsibilities

• Run end-to-end payroll for clients, ensuring accuracy and timeliness.
• Follow standard processes to deliver consistent, high-quality service.
• Collaborate with customers to resolve queries and keep on track.
• Meet KPIs and SLAs, seeking process improvements.

Skills

Payroll knowledge

Numerical accuracy

Clear communication

MS Office

Tools

Payroll software

Job description

We're looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.

What does Access offer you?

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We'll work with you to progress your success plan and provide opportunities to accelerate your career.

On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you'll also be able to choose from a range of benefits to suit you. We're an organisation that likes to give back, so you'll also have three charity days allocated to support a cause that matters to you.

About you:

You bring strong payroll knowledge and enjoy making a difference every day for customers. You're confident working in a fast-paced environment and take pride in delivering a reliable, accurate service. You're part of a supportive team, working with a wide variety of clients, which keeps things interesting and gives you the chance to keep learning. You stay calm under pressure, take ownership of your work and care about getting things right.

Day-to-day, you will:

• Run end-to-end payroll for your customers, making sure everything is accurate and on time.
• Follow standard processes to deliver a consistent, high-quality service.
• Work closely with customers to resolve queries and keep everything on track.
• Meet key performance indicators (KPIs) and service level agreements (SLAs), while looking for ways to improve how things are done.

Your skills and experiences might also include:

• Experience working in a payroll bureau or in-house payroll team.
• A strong eye for detail and confidence working with numbers.
• Clear communication skills and the ability to build trust with customers.
• Confidence using Microsoft Office and managing your own workload.

What are we all about?

The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important.

Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.

With over 9,300 talented individuals driving innovation and customer excellence, we're shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do . We're committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you're excited about this role - even if your experience doesn't tick every box - you might be exactly who we're looking for.

We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you?

Let's make a difference together.

Love Work. Love Life. Be You.