Payroll Assistant

MultiStaff Recruitment Solutions Ltd; Redditch; On-site; GBP 22,000 - 32,000; Full time

Job summary

MultiStaff Recruitment Solutions Ltd. is seeking a detail‑oriented Payroll Associate in the United Kingdom to support accurate payroll processing for a range of clients.

You will work closely with the Payroll Manager, handle onboarding, respond to client queries, and ensure deadlines are met while maintaining confidentiality and compliance. The role offers flexible hours around a Monday–Friday schedule and requires meticulous record-keeping, proactive communication, and a proactive approach to

Qualifications

• Experience of processing payrolls across weekly, fortnightly and monthly cycles.
• Knowledge of RTI submissions, EPS and pension contributions.
• Experience handling statutory payments (SSP, SMP, SPP) and payroll adjustments.

Responsibilities

• Process weekly, fortnightly and monthly payrolls accurately within deadlines.
• Prepare and submit RTI submissions, EPS, and pension contributions.
• Handle statutory payments (SSP, SMP, SPP), holiday pay, adjustments, and payroll corrections.
• Maintain accurate employee records: starters, leavers and amendments.
• Respond to client queries promptly and professionally.
• Liaise with Client Managers for clarification or fee discussions.
• Maintain confidentiality and high client-care standards.
• Assist with workload organisation and team support during peak times.
• Provide holiday/emergency cover when needed.
• Support onboarding of new payroll clients and system setup.
• Ensure compliance with HMRC, pension providers and internal governance.
• Keep up to date with payroll legislation, software updates and procedures.

Skills

Payroll processing

RTI submissions

Pensions contributions

Client support

HMRC compliance

Data accuracy

Job description

As a Payroll Associate, you will support the smooth and compliant delivery of payroll services for a wide range of clients. Working closely with the Payroll Manager and wider team, you will process payrolls accurately, help with onboarding new clients, respond to client queries, and ensure deadlines are consistently met. This role is ideal for someone who is detail oriented, organised, and keen to develop within a growing payroll function.

Key Responsibilities

Payroll Processing

• Process weekly, fortnightly and monthly payrolls accurately within agreed deadlines.
• Prepare and submit RTI submissions, EPS, and pension contributions.
• Handle statutory payments (SSP, SMP, SPP), holiday pay, adjustments, and payroll corrections.
• Ensure accurate maintenance of employee records, starters, leavers, and amendments.

Client Support & Communication

• Respond to client queries promptly and professionally.
• Liaise with Client Managers where further clarification or fee discussions are required.
• Maintain high standards of accuracy, confidentiality, and client care.

Team Support & Workflow

• Assist with organising workload and supporting team members during peak times.
• Provide holiday/emergency cover where needed.
• Support the allocation of new payrolls and follow internal processes consistently.

Onboarding & Compliance

• Support onboarding of new payroll clients by gathering required information and setting up systems.
• Ensure compliance with HMRC, pension providers, and internal governance.
• Keep up to date with payroll legislation, software updates, and internal procedures.

Operational Administration

• Keep target sheets, internal trackers and payroll checklists updated (where required).

The salary is based on full time so will be pro rota.

Flexible working hours but ideally Monday - Friday around 5 hours per day