Payroll and Pensions Officer

General Pharmaceutical Council (GPhC); Greater London; Hybrid; GBP 38,000 - 48,000; Full time

Benefits offered by this job

30 days holiday (plus bank holidays)

Flexible working arrangements

Career breaks and sabbaticals

Life assurance and other benefits

Job summary

The General Pharmaceutical Council (GPhC) is seeking a Payroll and Pensions Officer to join our growing function in Greater London. This newly created role will support two payrolls serving around 700 employees and associates, working closely with our outsourced provider and shaping our payroll and pensions service.

You will ensure accurate, timely processing while advising colleagues on payroll and pension matters, maintaining confidentiality and integrity across the organisation.

Qualifications

• Solid end-to-end UK payroll experience, with knowledge of pension administration, tax, NI and auto-enrolment.
• Ability to check calculations, investigate anomalies and resolve issues before sign-off.
• Strong organisational skills with the ability to prioritise across two payrolls and monthly deadlines.
• Professional, customer-focused communication and discretion with sensitive information.

Responsibilities

• Manage end-to-end payroll for two payrolls, ensuring accuracy and timeliness.
• Provide expert guidance on payroll and pension queries to colleagues across the organisation.
• Liaise with outsourced payroll provider to maintain smooth operations and service quality.

Skills

End-to-end UK payroll

Pensions administration

Attention to detail

Organisational skills

Customer-focused

Equality & inclusion

Job description

We are looking for a Payroll and Pensions Officer to join our growing function and play a key role in delivering a high-quality payroll and pensions service. You will be responsible for helping ensure payroll and pension processes are delivered accurately, efficiently and on time, while providing trusted advice and support to colleagues across the organisation.

The role

This is a newly created role offering exposure to all aspects of payroll and pensions administration. Working closely with our outsourced payroll provider, MHR, you'll support two payrolls serving approximately 700 employees and associates. You'll build relationships with colleagues across the organisation, broaden your expertise and play an important role in shaping and improving our payroll and pensions service.

The successful applicant will:

• Have solid end-to-end UK payroll experience, together with a working knowledge of pension administration, including tax, National Insurance, statutory payments, automatic enrolment and pension opt-in and opt-out processes.
• Demonstrate excellent attention to detail, with the ability to process payroll information accurately, investigate anomalies, check calculations, identify discrepancies and resolve issues before sign-off.
• Possess strong organisational skills and the ability to prioritise workloads effectively, working to monthly payroll deadlines across two payrolls while maintaining a high level of accuracy.
• Have a professional, customer-focused approach, with confidence to explain payroll and pension matters clearly to colleagues at all levels, while handling confidential and sensitive information with discretion and integrity.
• Have the opportunity to work closely with colleagues across the organisation, play a visible role in delivering a service that has a direct impact on employees' experience, and develop expertise across all aspects of payroll and pensions administration.
• Have an unwavering commitment to equality, diversity, and inclusion.

Benefits when joining our team

In return for their commitment and enthusiasm, employees can expect a rewarding and challenging work environment, good work-life balance and workload plus an excellent benefits package that includes:

• 30 days holiday (plus bank holidays) with the option to buy an additional 5 days.
• Flexible working arrangements.
• Career breaks and sabbaticals.
• Life assurance, season ticket loan, bike loan and many more.

About the GPhC

We are a respected regulatory body that regulates pharmacists, pharmacy technicians and pharmacies in Great Britain. We work to assure and improve standards of care for people using pharmacy services. Our organisation has a long-term vision and a desire for highly skilled and specialist staff. We are committed to providing workforce learning and development opportunities.

We have adopted a hybrid working approach which combines office and home working. Staff are currently required to attend the office for a minimum of 12 days per quarter, with these arrangements due to be reviewed in January 2027.

We are proud of our diverse and inclusive culture and are committed to holding ourselves to the same standards we expect of others. Follow this link to see our privacy policy and understand how we collect, use and share your personal data during our recruitment process.

We welcome applications from all sections of the community

We are committed to promoting equality, valuing diversity and being inclusive in all our work as a health professions regulator. We are a Disability Confident employer and are committed to an inclusive and accessible recruitment process. Disabled applicants who choose to apply under the Disability Confident Scheme and demonstrate that they meet the minimum criteria for the role will normally be invited to interview.

The minimum criteria are the essential requirements set out in the person specification and vacancy information. In recruitment campaigns attracting a particularly high volume of applications, it may not be practicable to interview every disabled applicant who meets the usual minimum standard. In those circumstances, we may invite a fair and proportionate number of disabled applicants who best demonstrate the minimum criteria.

Reasonable adjustments are available throughout the recruitment process for all, and you do not need to have a disability to discuss reasonable adjustments. and you don't have to complete it; however it provides us with useful information for monitoring and reporting purposes and is strictly confidential. The information you provide on this form will not form part of any selection process and will not be shared with the selection panel. If you have any queries please do write to us at [e-mail] or if you would like to speak to a member of the Talent Acquisition team please do call us on 0203 713 7880.

Important Notice for Applicants

As part of our pre-employment screening process, this role is subject to a basic Disclosure and Barring Service (DBS) check. In addition, the GPhC will conduct Fitness to Practise (FtP) checks for any applicant who is currently, or has previously been, a registrant of the GPhC. Applicants will be asked to declare this during the application process and may be subject to further internal verification. Any findings may be considered as part of the recruitment decision.