Payroll Administrator

Confidential; Devon and Torbay; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Employer pension scheme

Group life assurance

Income protection

Health cash plan

Confidential counselling

Virtual GP

Mental health support

Cycle to work

Gym discounts

Annual leave purchase

Volunteer day

Job summary

Confidential is seeking an experienced Payroll Administrator to join our friendly payroll team in the UK. You will manage a portfolio of clients, delivering accurate, timely payroll processing and excellent service.

In this client-facing role, you’ll build relationships, stay up-to-date with UK payroll legislation, and collaborate with colleagues to improve processes and ensure compliance. A proactive, detail-driven approach and strong IT skills are essential to success in this role.

Qualifications

• Strong knowledge of UK payroll legislation.
• Experience managing a portfolio of clients or multiple payrolls.
• Proven track record in delivering client service.
• Excellent detail orientation and methodical work style.
• Confident written and verbal communication.
• Able to build relationships with diverse clients.
• Ability to work independently within a team.
• Excellent organisation and time management under deadlines.
• Good numerical and analytical skills.
• Proficient IT skills: Excel, Word, Outlook.

Responsibilities

• Processing a variety of client payrolls as part of a collaborative payroll team
• Acting as the primary point of contact for an allocated portfolio of clients
• Managing client payrolls from start to finish, ensuring accuracy and compliance
• Supporting the onboarding of new clients and payrolls, ensuring data is complete and accurate
• Identifying opportunities to improve processes, increase efficiency and enhance the client experience
• Building and maintaining strong, professional client relationships
• Responding to payroll queries accurately, professionally and within agreed timescales
• Keeping up to date with changes in payroll legislation and ensuring these are correctly applied
• Liaising with HMRC regarding employer payments and payroll-related matters
• Ensuring payroll deadlines are consistently met
• Working collaboratively with colleagues and providing support where required

Skills

UK payroll legislation

Portfolio management

Client service

Attention to detail

Communication skills

Relationship building

Independence

Time management

Numerical skills

MS Excel

MS Word

Outlook

Professionalism

Tools

MS Excel

MS Word

Outlook

Job description

Are you an experienced payroll professional who enjoys working closely with clients and taking ownership of your work?

We're looking for a Payroll Administrator to join a friendly and collaborative payroll team, delivering accurate, reliable and responsive payroll services to a diverse portfolio of businesses.

This is a client-facing role where you'll have the opportunity to build strong relationships, manage your own portfolio and play an important part in ensuring payrolls are processed accurately and on time.

The Role

As a Payroll Administrator, you'll take responsibility for a portfolio of clients, working closely with them to deliver a high-quality payroll service while supporting the wider team.

What you'll be doing

• Processing a variety of client payrolls as part of a collaborative payroll team
• Acting as the primary point of contact for an allocated portfolio of clients
• Managing client payrolls from start to finish, ensuring accuracy and compliance
• Supporting the onboarding of new clients and payrolls, ensuring data is complete and accurate
• Identifying opportunities to improve processes, increase efficiency and enhance the client experience
• Building and maintaining strong, professional client relationships
• Responding to payroll queries accurately, professionally and within agreed timescales
• Keeping up to date with changes in payroll legislation and ensuring these are correctly applied
• Liaising with HMRC regarding employer payments and payroll-related matters
• Ensuring payroll deadlines are consistently met
• Working collaboratively with colleagues and providing support where required

About You

You’ll be an organised and detail-focused payroll professional who takes pride in delivering an accurate and dependable service.

You’ll ideally have:

• Strong knowledge and practical experience of UK payroll legislation
• Experience managing a portfolio of clients or multiple payrolls
• A proven track record of delivering excellent client service
• Strong attention to detail and a methodical approach to your work
• Confident written and verbal communication skills
• The ability to build positive working relationships with a wide range of clients
• The ability to work independently while contributing effectively to a wider team
• Excellent organisation and time-management skills, with the ability to work to strict deadlines
• Good numerical and analytical skills
• Good IT skills, including Microsoft Excel, Word and Outlook
• A professional, courteous and solutions-focused approach

What's on Offer?

You’ll join an organisation that values its people and provides a supportive environment in which to develop your career.

Alongside a competitive salary, you’ll have access to a comprehensive benefits package designed to support your financial, physical and mental wellbeing.

Financial wellbeing

• Employer-supported pension scheme
• Group life assurance
• Income protection
• Health cash plan, including support for eligible dependants

Mental wellbeing

• Confidential counselling and emotional support
• Virtual GP and second-opinion services
• Access to trained Mental Health First Aiders
• A range of resources to support your overall wellbeing

Physical wellbeing

• Cycle to work scheme
• Access to discounted gym, pool and fitness memberships
• Digital health and wellbeing resources
• Support and resources around menopause and women's health

Additional benefits

• Family-friendly benefits and enhanced family leave
• The opportunity to purchase additional annual leave
• Paid volunteering day each year
• Electric vehicle lease scheme, subject to eligibility
• Recognition of key career and family milestones

  Why Join?

  This is an excellent opportunity to join an established and forward-thinking professional services organisation where people are encouraged to develop, collaborate and make a genuine contribution.

  You’ll work alongside experienced payroll professionals, supporting a varied client base and gaining exposure to a broad range of payroll requirements.

  The organisation offers a flexible approach to hybrid working, alongside a strong focus on learning, development, wellbeing and creating an inclusive working environment where people can be themselves.

  If you’re an experienced payroll professional looking for a role where client relationships, technical expertise and quality service are equally important, we’ll love to hear from you.