Payroll Advisor

Portfolio Payroll; Lancashire; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Health Shield

Employee Assistance Programme (EAP)

Pension scheme contribution 5%+ after

Group life insurance

Refer a friend scheme

On-site gym & Pace Health Club access

Eye care contribution

Free fruit at office

Cycle to Work scheme

Travel Season Ticket loan

Milestone recognition

Discount platform perks

Job summary

Portfolio Payroll is expanding its Payroll division in the UK, seeking a Payroll Advisor to provide telephone-based payroll guidance, highlight non-compliant options and risks, and help clients design best practice payroll strategies.

You will apply deep knowledge of UK payroll legislation and stay current with auto-enrolment rules and PAYE regulations while managing multiple client payrolls and logging cases in a timely, accurate manner.

Qualifications

• Deep understanding of UK payroll legislation and tax regulations.
• Solid end-to-end payroll experience; up to date with UK legislation, statutory payments, auto enrolment rules, and PAYE regulations.

Responsibilities

• Provide advice and guidance on payroll policies, procedures, and regulations.
• Keep up to date with changes in payroll legislation and best practices.
• Log all advice accurately on the internal system and own ongoing cases.
• Provide clients with supporting information and documentation.
• Present internal training and external webinars.
• Actively own cases to resolution and build rapport with clients.
• Assist clients with payroll audits, reviews, and compliance checks.
• Liaise with clients to resolve data queries and explain payroll changes.

Skills

UK payroll legislation

PAYE regulations

Auto enrolment rules

Client-facing communication

Organised & deadline-driven

Bureau experience (advantage)

Job description

Portfolio are proud to be exclusively representing, an award-winning cloud-based HR management solution with a reputation for excellence. As part of a global Group, the business is experiencing impressive year-on-year growth and are expanding their dynamic Payroll division - looking for a Payroll Advisor.

The Payroll Advisor role requires you to work within a team providing legally compliant advice and payroll assistance to clients by telephone to support the needs of the individual client and to highlight any options that are non-compliant as well as ensuring the client is fully aware of the risk these options present. As well as this, the Payroll Advisor will also have the opportunity to help our clients in designing and implementing best practice payroll strategies.

A bit about you:

• Deep understanding of UK payroll legislation and tax regulations.
• Knowledgeable & up to date: You have solid end-to-end payroll experience and stay current with UK legislation, statutory payments, auto enrolment rules, and PAYE regulations.
• Client-focused & communicative: You build positive relationships easily and can confidently explain gross to net calculations, resolve data queries, and guide clients through payroll challenges.
• Organised & deadline-driven: You thrive working to processing schedules, managing multiple client payrolls, and ensuring everything runs like clockwork.
• Growth-minded: You're open to feedback, eager to develop your skills, and excited about growing alongside a division that's going places!
• Bureau experienced (ideally): Previous experience in an outsourced payroll or bureau environment is a real advantage; you understand the pace, the variety, and the client service expectations.

What you'll be doing:

• Provide advice and guidance on payroll policies, procedures, and regulations.
• Keep up to date with changes in payroll legislation and best practices.
• To log all advice accurately on the internal system, taking ownership of ongoing cases.
• To provide clients with supporting information and documentation that will assist them in the advice provided.
• To present internal training and external webinars.
• To actively own cases to resolution, building rapport and relationships with clients on each interaction.
• Assist clients with payroll audits, reviews, and compliance checks.
• Liaising with clients to resolve data queries and confidently explaining payroll changes.

What's in it for you:

The offers a fantastic benefits package that shows they truly value their people:

• 25 days holiday, plus bank holidays & a day off on your birthday &; increasing after 2 & 5 years
• Access to Health Shield
• Employee Assistance Programme (EAP)
• Pension scheme contribution increasing to 5% after 5 years; service and 7% after 7 years; service
• Group life insurance
• Refer a friend scheme
• On-site gym & discounted Pace Health Club membership (gym & spa treatments)
• Eye care contribution
• Free fruit (office-based staff)
• Cycle 2 Work scheme (after probation)
• Travel Season Ticket loan scheme
• Milestone recognition
• Discount platform perks including Manchester City centre parking, First Bus Travel Club Membership, Microsoft Home User programme, Anglian Home Improvements, and food & drink discounts at Revolution De Cuba and more!