Payroll Administrator

Carrington Wood; Torquay; On-site; GBP 26,000 - 34,000; Full time

Job summary

Carrington Wood is seeking a Payroll Administrator based in Torquay, Devon to manage a portfolio of client payrolls and deliver accurate processing with client service.

The role requires knowledge of payroll legislation, attention to detail, and strong relationships with clients; you will own your workload, develop technical skills, and work with a supportive team to progress your career.

Qualifications

• Experience in payroll administration for multiple clients
• Strong knowledge of payroll legislation and compliance
• Excellent numeracy and attention to detail
• Excellent written and verbal communication with clients
• Excellent organisational skills and ability to manage priorities
• Proficient IT skills: Excel, Word, Outlook
• Independent, proactive, collaborative

Responsibilities

• Process a varied portfolio of client payrolls accurately and on time
• Onboard new client payrolls and improve efficiency
• Be main point of contact for designated clients and deliver professional service
• Respond to payroll queries promptly
• Keep up to date with payroll legislation and HMRC liaison
• Prioritise workload to meet deadlines
• Identify opportunities to improve processes and client experience
• Collaborate with colleagues and develop technical knowledge

Skills

Payroll administration

Payroll legislation

Attention to detail

Client communication

Microsoft Excel

Tools

Excel

Word

Outlook

Job description

Payroll Administrator - Torquay, Devon - Permanent

Salary & Benefits package: Discussed on application

Location: Torquay, Devon

Contract: Permanent (Full Time)

Are you an experienced payroll professional looking for your next opportunity within a client-focused and supportive team?

Carrington Wood is supporting the appointment of a Payroll Administrator based in Torquay to manage a portfolio of client payrolls, ensuring accurate and timely processing while delivering an excellent standard of customer service.

This is an excellent opportunity for someone with a strong understanding of payroll legislation, great attention to detail and a passion for building positive client relationships. You'll take ownership of your own workload, work closely with colleagues and have opportunities to develop your technical knowledge and progress your career.

What You’ll Be Doing

• Processing a varied portfolio of client payrolls, ensuring accuracy and completion within agreed deadlines
• Managing the onboarding of new client payrolls, ensuring all information is accurate and identifying opportunities to improve efficiency
• Acting as the main point of contact for your designated portfolio of clients, building strong relationships and delivering a professional, responsive service
• Responding to payroll queries promptly and accurately, ensuring clients receive the support they need
• Keeping up to date with payroll legislation and ensuring changes are applied correctly
• Liaising with HMRC regarding employer payments and payroll-related queries
• Managing and prioritising your workload to ensure deadlines are consistently met
• Identifying opportunities to improve payroll processes, increase efficiency and enhance the client experience
• Working collaboratively with colleagues, sharing knowledge and supporting the wider team when required
• Taking ownership of your professional development, building your technical expertise and undertaking relevant training

What We’re Looking For

• Previous experience in payroll administration, ideally managing payrolls for a portfolio of clients
• A strong working knowledge of payroll legislation and compliance requirements
• Excellent attention to detail, accuracy and numeracy skills
• Strong communication skills, both written and verbal, with the ability to build effective client relationships
• Excellent organisational skills, with the ability to manage competing priorities and work to strict deadlines
• Good IT skills, including confidence using Microsoft Excel, Word and Outlook
• A professional, approachable and client-focused attitude
• The ability to work independently, take initiative and collaborate effectively with colleagues
• A proactive and methodical approach, with a genuine desire to learn, develop and identify solutions to problems

Why You’ll Love This Role

• The opportunity to take ownership of your own client portfolio and build lasting professional relationships
• On-the-job training and ongoing technical development
• Support to develop your skills, expand your payroll knowledge and progress your career
• A varied role offering exposure to a wide range of client payrolls and payroll-related queries
• The opportunity to contribute ideas, improve processes and make a meaningful difference to service delivery
• A collaborative working environment where teamwork, professional development and excellent client service are valued

Carrington Wood is a specialist recruitment consultancy supporting organisations across Cornwall, Devon and the wider South West. We recruit across Finance, Accounting, HR, Administration, Customer Service and Business Support on both a temporary and permanent basis.