Payroll Administrator

Steelite; Stoke-on-Trent; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Company pension

Life insurance

Healthcare cash plan

Employee assistance programme

On-site parking

Cycle to work scheme

Health & wellbeing programme

Enhanced annual leave

Maternity/paternity pay enhancements

Bereavement leave

Job summary

Steelite International is seeking a Payroll Administrator to join our People & Culture team in Stoke-on-Trent. You will support accurate payroll processing, handle holiday calculations, statutory payments, pension administration and payroll records to ensure on-time, compliant payroll.

You will liaise with managers and staff, resolve payroll queries, and maintain confidentiality. A strong numerical mindset, attention to detail and 12–24 months payroll experience are expected.

Qualifications

• GCSE Maths and English at Grades 4–9 (or equivalent).
• 12 months to 2 years’ payroll experience within the last five years.
• Familiar with computerised payroll systems.
• Strong PC skills: Excel, Word and Outlook.

Responsibilities

• Ensure employees are paid accurately and on time.
• Complete payroll reporting in a timely and accurate manner.
• Carry out payroll administration duties including holiday calculations and statutory payments.
• Support Payroll Manager with deadlines and year-end activities.
• Respond to payroll queries promptly and accurately.
• Maintain payroll records and starter/leaver information.
• Process payroll information within payroll systems.
• Administer pension arrangements as required.
• Maintain knowledge of payroll legislation and best practice.
• Identify opportunities to enhance payroll processes.
• Operate in line with company procedures and confidentiality.

Skills

Attention to detail

Numerical accuracy

Microsoft Excel

Microsoft Word

Outlook

Education

GCSE Maths & English

Tools

Computerised payroll systems

Job description

We're looking for a Payroll Administrator to join our People & Culture team. This is a key administrative role where you'll help ensure our employees are paid accurately and on time, while providing excellent support and maintaining high standards of payroll compliance and confidentiality.

If you enjoy working with numbers, have great attention to detail and take pride in delivering accurate work in a fast-paced environment, we'd love to hear from you.

About the Role

As a Payroll Administrator, you'll support the accurate processing of payroll activities across the business, ensuring employees are paid correctly and on time. You'll assist with holiday calculations, statutory payments, payroll reporting, pension administration and maintaining payroll records, while supporting the Payroll Manager with key payroll deadlines and year-end processes.

Working within the People & Culture Department, you'll play an important role in ensuring payroll processes are delivered accurately, efficiently and in line with relevant legislation. You'll liaise with managers and employees across the business, helping to resolve payroll queries and maintain accurate employee records.

Key Responsibilities

• Ensure employees are paid accurately and within payroll deadlines.
• Complete payroll reporting in a timely and accurate manner.
• Carry out payroll administration duties including holiday calculations, statutory payments and payroll deductions.
• Support the Payroll Manager with payroll deadlines and year-end activities.
• Respond to payroll queries promptly and accurately.
• Maintain and update payroll records, including starter and leaver information.
• Process and maintain accurate payroll information within payroll systems.
• Administer pension arrangements as required.
• Maintain an up-to-date knowledge of payroll legislation and best practice.
• Support continuous improvement and identify opportunities to enhance payroll processes.
• Ensure all work is carried out in accordance with Company procedures and confidentiality requirements.

About You

To be successful in this role, you'll:

• Hold GCSE (or equivalent) Maths and English qualifications (Grades 4-9).
• Have a minimum of 12 months to 2 years' experience working within a Payroll Department within the last five years.
• Be familiar with computerised payroll systems.
• Have excellent PC skills, including Microsoft Excel, Word and Outlook.
• Be detail-oriented and enjoy working with numbers.
• Have strong organisational skills and consistently meet deadlines.
• Be reliable, professional and able to handle confidential information discreetly.
• Communicate effectively and provide excellent support to employees and managers.
• Be able to work independently as well as part of a team.
• Demonstrate a good understanding of payroll processes and legislation.

Training

You'll receive full support and training to help you succeed in the role, including Manual Handling training and any refresher training required in the role.

We offer a competitive benefits package, including:

• Company pension, free pension advice and life insurance.
• Healthcare Cash Plan, Employee Assistance Programme, Occupational Health Screening and a Health & Wellbeing Programme.
• Enhanced annual leave, enhanced maternity and paternity pay, bereavement leave and company sick pay.
• Cycle to Work Scheme, discounted products and free on-site parking.
• Employee referral scheme, Long Service Awards, Reward & Recognition Programme, company events and a pre-retirement scheme.

Why Join Us?

Joining our People & Culture Team means becoming part of a supportive and professional environment where accuracy, teamwork and service are valued. You'll have the opportunity to make a real difference by helping ensure our employees are paid correctly and on time while supporting important payroll processes across the business.

If you're looking for a rewarding role where your attention to detail, organisational skills and payroll knowledge will be valued, we'd love to hear from you.

Hours of Work

Monday to Thursday: 8:00am - 4:15pm, Friday: 8:00am - 3:00pm

£28,000 per annum

Start Date

Start Date: 9 November 2026

Steelite International is the leading designer, marketer, manufacturer, and supplier of award-winning tableware, lighting, and buffet solutions for the global hospitality industry. Steelite core brands include Steelite Distinction & Performance, William Edwards, D.W. Haber, Hollowick, Creations, Folio, Varick, Homer Laughlin, Hall China, and Aspen Drinkware. In addition to their core brands, Steelite distributes such prominent brands as Mogogo, Rona 5-Star Glass, Bormioli Rocco, Rene Ozorio, Robert Welch, Royal Porcelain, Robert Gordon Pottery, WNK, Anfora, Delfin, and Strahl. Dual headquarters in New Castle, PA, and Stoke-On-Trent, UK, and a 500,000 square foot manufacturing facility and twelve showrooms worldwide enable Steelite to service over 140 countries for more than 50 years. Steelite is committed to providing the best in functionality and design while minimizing the effect on our environment.

£28,000 per annum

Hours

Casual dressCompany pensionCycle to work schemeHealth & wellbeing programmeLife insuranceOn-site parkingReferral programmeSick payDiscounted productEnhanced annual leaveCompany eventsHealthcare Cash PlanFree Pension AdviceOccupational Health ScreeningEmployee Assistance ProgrammeEnhanced Maternity PayEnhanced Paternity PayBereavement LeaveReward and Recognition ProgrammeLong Service AwardsPre-Retirement Scheme

05-11-2026

Job attachments

Payroll_-_3_Payroll_Administrator_-_October_2026.docx