Payroll Administrator

Confidential; Macclesfield; On-site; GBP 25,000 - 32,000; Full time

Job summary

Confidential is seeking an experienced Payroll Administrator to own a portfolio of weekly payroll clients from start to finish. You will be the trusted point of contact, delivering accurate payroll processing and proactive support to build lasting relationships.

You will work in a collaborative team, stay up to date with payroll legislation, and continuously improve processes to provide outstanding service and compliance across all payroll activities.

Qualifications

• Minimum 2 years experience processing end-to-end payrolls.
• Weekly payroll experience would be highly advantageous.
• Strong customer service with proactive ownership.
• Good understanding of payroll legislation, PAYE, pensions, VAT and gross margin calculations.
• Excellent written and verbal communication.
• Strong attention to detail; able to stay calm and organised under pressure.
• CIPP qualification desirable but not essential.

Responsibilities

• Manage a portfolio of weekly payroll clients as their primary contact.
• Process end-to-end payrolls including starters, leavers, PAYE, pensions, statutory payments, P45s and P60s.
• Complete HMRC submissions and ensure payrolls are accurate and compliant.
• Support clients with payroll legislation updates including IR35 and off-payroll working requirements.
• Resolve complex payroll queries confidently and professionally.
• Share knowledge and contribute to continuous improvement across payroll processes and systems.

Skills

End-to-end payroll

Weekly payroll

Customer service

Payroll legislation

Attention to detail

Communication

Job description

Payroll Administrator

Own your client portfolio. Build genuine relationships. Be the payroll expert clients rely on.

We're working with a well-established and growing business looking for an experienced Payroll Administrator to manage a portfolio of weekly payroll clients from start to finish. This is far more than a processing role. You'll become the trusted point of contact for your clients, providing expert payroll support and building long-term relationships.

If you enjoy taking ownership, solving problems, and delivering an outstanding client experience, this could be the perfect opportunity.

The role

As Payroll Administrator, you will:

• Manage a portfolio of weekly payroll clients, acting as their primary point of contact.
• Process end-to-end payrolls, including starters, leavers, PAYE, pensions, statutory payments, P45s and P60s.
• Complete HMRC submissions and ensure payrolls are accurate and compliant.
• Support clients with payroll legislation updates, including IR35 and off-payroll working requirements.
• Resolve complex payroll queries confidently and professionally.
• Share knowledge with colleagues and contribute to continuous improvement across payroll processes and systems.

What we're looking for:

• A minimum of 2 years' experience processing end-to-end payrolls.
• Weekly payroll experience would be highly advantageous.
• Strong customer service skills with a proactive, ownership-focused approach.
• Good understanding of payroll legislation, PAYE, pensions, VAT and gross margin calculations.
• Excellent communication skills, both written and verbal.
• Strong attention to detail with the ability to remain calm and organised under pressure.
• CIPP qualification is desirable, but not essential.

What's in it for you?

• Genuine ownership of your own client portfolio.
• A varied role combining payroll expertise with account management responsibilities.
• Supportive and experienced colleagues who are available when needed.
• Ongoing training and development to keep your payroll knowledge up to date.
• The opportunity to join a growing business where your contribution is genuinely valued.