Payroll Administrator
Own your client portfolio. Build genuine relationships. Be the payroll expert clients rely on.
We're working with a well-established and growing business looking for an experienced Payroll Administrator to manage a portfolio of weekly payroll clients from start to finish. This is far more than a processing role. You'll become the trusted point of contact for your clients, providing expert payroll support and building long-term relationships.
If you enjoy taking ownership, solving problems, and delivering an outstanding client experience, this could be the perfect opportunity.
The role
As Payroll Administrator, you will:
- Manage a portfolio of weekly payroll clients, acting as their primary point of contact.
- Process end-to-end payrolls, including starters, leavers, PAYE, pensions, statutory payments, P45s and P60s.
- Complete HMRC submissions and ensure payrolls are accurate and compliant.
- Support clients with payroll legislation updates, including IR35 and off-payroll working requirements.
- Resolve complex payroll queries confidently and professionally.
- Share knowledge with colleagues and contribute to continuous improvement across payroll processes and systems.
What we're looking for:
- A minimum of 2 years' experience processing end-to-end payrolls.
- Weekly payroll experience would be highly advantageous.
- Strong customer service skills with a proactive, ownership-focused approach.
- Good understanding of payroll legislation, PAYE, pensions, VAT and gross margin calculations.
- Excellent communication skills, both written and verbal.
- Strong attention to detail with the ability to remain calm and organised under pressure.
- CIPP qualification is desirable, but not essential.
What's in it for you?
- Genuine ownership of your own client portfolio.
- A varied role combining payroll expertise with account management responsibilities.
- Supportive and experienced colleagues who are available when needed.
- Ongoing training and development to keep your payroll knowledge up to date.
- The opportunity to join a growing business where your contribution is genuinely valued.