Payouts Specialist

wefinanceanycar.com; Manchester; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Office in Exchange Quay

Career progression

Performance recognition

Casual dress

20 days annual leave + bank holidays

Job summary

We Finance Any Car is in Manchester and seeks a Payouts Specialist to own the payout stage of the customer journey, ensuring accurate, timely finance payouts and compliance.

You’ll work with Sales, lenders, and dealerships across the UK to keep deals moving and customers informed at every step. This role offers a modern office and progression opportunities.

Qualifications

• Car finance experience is essential.
• Highly organised with strong attention to detail.
• Confident communicator with customers, dealers and lenders.
• Experience using CRM and finance platforms; Autoconvert preferred.
• Proactive, adaptable and solutions-focused.
• Team player who takes pride in delivering high standards.

Responsibilities

• Processing loan payouts and finance documentation with speed, accuracy.
• Acting as a key point of contact during the payout stage, clearly managing expectations and timelines.
• Liaising daily with sales teams, lenders, and dealerships across the UK to maintain momentum.
• Handling phone and email queries professionally, confidently, and with a customer-first approach.
• Supporting the Head of Sales with workflow management, daily operations, and process improvements.
• Maintaining high standards of FCA compliance, data accuracy, and internal controls.
• Thriving in a fast-paced, target-driven environment where quality and efficiency are essential.

Skills

Car Finance Experience

Organised

Process-driven

Detail-focused

Communication skills

CRM experience

Autoconvert

Problem solving

Team player

Tools

Autoconvert

Job description

We Finance Any Car is a fast-growing car finance business right in the heart of Manchester, with sales increasing month on month and a reputation built on quality, compliance, and outstanding customer experience.

As our growth accelerates, we’re looking for a Payouts Specialist to join our expanding team. This is a key role at the centre of the business, where your work directly impacts customer satisfaction, sales momentum, and lender relationships.

If you have experience in car finance operations, payouts, or finance administration and you want to be part of a modern, high-performance environment where your contribution is noticed and valued this is a brilliant opportunity to step up.

The Role

As a Payouts Specialist, you’ll own the payout stage of the customer journey, ensuring finance agreements are completed smoothly, accurately, and efficiently. You’ll work closely with Sales, lenders, and dealerships to keep deals moving and customers informed every step of the way.

Your responsibilities will include:

• Processing loan payouts and finance documentation with speed, accuracy, and attention to detail
• Acting as a key point of contact during the payout stage, clearly managing expectations and timelines
• Liaising daily with sales teams, lenders, and dealerships across the UK to maintain momentum
• Handling phone and email queries professionally, confidently, and with a customer-first approach
• Supporting the Head of Sales with workflow management, daily operations, and process improvements
• Maintaining high standards of FCA compliance, data accuracy, and internal controls
• Thriving in a fast-paced, target-driven environment where quality and efficiency are essential

What We’re Looking For

• Experience in Car Finance experience is essential
• Highly organised, process-driven and detail-focused
• Confident communicator with customers, dealers and lenders
• Experience using CRM and finance platforms (Autoconvert preferred)
• Proactive, adaptable and solutions-focused
• A team player who takes pride in delivering consistently high standards

Salary & Working Hours

• Hours: Monday–Friday, 08:30–17:30
• Weekends: 1 in 3 on a rota basis

What We Offer

• A modern office in Exchange Quay, Manchester
• A growing business with clear momentum and career progression
• A culture that genuinely recognises performance and contribution
• Team and personal incentives and casual dress
• 20 days annual leave + bank holidays, with additional leave awarded each year