Payments Specialist

CloudPay Inc.; Andover; Hybrid; GBP 32,000 - 48,000; Full time

Benefits offered by this job

Private Medical Insurance

Pension Scheme

Cycle to Work Scheme

Life Assurance

GAYE

Employee Referral Program

Paid Volunteering days

Eye Tests & Glasses Contribution

Simplyhealth Enhanced Health Plan

WFH Allowance

Marriage Leave

Bereavement Leave

Vacation Purchase Plan

CloudPay NOW

GAYE (Give-As-You-Earn)

Job summary

CloudPay Inc. in the United Kingdom is seeking a Payments Specialist to work with customers and payment providers ensuring payroll payments are processed accurately and on time.

You will liaise with vendors, manage client requests, prepare reconciliation reports, and support the onboarding of new customers in a flexible hybrid role based in Andover.

Qualifications

• High level of customer service skills.
• Ability to communicate with clients, payroll partners, payment solution providers, and internal colleagues.
• Attention to detail and strong organization/analytical skills.

Responsibilities

• Liaise with external vendors to ensure smooth and timely processing of net and statutory payments.
• Ensure funds are requested from clients in a timely manner and manage clients to ensure requests are complied with.
• Prepare and review reconciliation reports for the use of client’s accounting department.
• Maintain process documentation as required.
• Ensure bank details for any new payees are correctly set up.
• Assist, as necessary, in the implementation of new customers.
• Perform other ad hoc duties as required.

Skills

Customer service

Communication skills

Analytical

MS Office / Excel

Payroll knowledge

Treasury experience

Multinational coordination

Tools

MS Office suite

Excel

Internet-based software

Job description

## Payments SpecialistApply: Hybrid: Andover, United Kingdom: Full time: Posted Today: JR1001288**About this job opportunity****Our Vision**To be the world's most trusted global payroll partner, simplifying pay for all employees.**Our Mission**Empowering global workforces with seamless, compliant, and innovative payroll and payment solutions, enabling businesses to thrive in a connected world.**Our People**Our fundamental beliefs at CloudPay are built on core values of professionalism, passion, empowerment, innovation, and teamwork. We value our employees and strive to create a great workplace where everyone is valued, heard, inspired, and encouraged to bring their authentic selves to work. We're committed to providing an excellent employee experience through fulfilling projects, empowerment to make a difference, and an environment that inspires innovation.**What makes this role exciting**Our fast-growing team in the UK is looking for a Payments Specialist who will work with customers and payment providers to ensure all payments off the back of payroll are made accurately and on time. The successful candidate will work with the team to provide the modern pay experience to our clients. **Main responsibilities*** Liaise with external vendors to ensure smooth and timely processing of net and statutory payments* Ensuring funds are requested from clients in a timely manner and managing clients to ensure requests are complied with* Preparation and review of reconciliation reports for the use of client’s accounting department* Maintenance of process documentation as required* Ensuring bank details for any new payees are correctly set up* Assist, as necessary, in the implementation of new customers* Any other Ad hoc duties as required **Experience needed for this role*** High level of customer service skills required* Able to communicate at all levels, deal with clients, payroll partners, payment solution providers, and internal colleagues via the telephone & email across multiple countries* Ability to effectively resolve issues, respond to queries, and to communicate proactively with stakeholders* A keen eye for detail* Organization, analytical, and decision-making skills* Independently manage workload and collaborate with internal and external stakeholders to deliver key business results* Ability to adapt quickly to new processes and new ways of working* Good knowledge of MS Office, Excel & Internet based software would be advantageous* Working knowledge of payroll and experience in treasury would be advantageous **About you and Our core values*** Taking ownership, working with integrity and respect* Being a team player is key to our culture* Solution and customer focused* Great initiative with the goal for excellence in achieving results* Dedicated to developing and always looking for continuous improvements* Be creative, be committed, be engaged and enjoy what you do## **United Kingdom Package and benefits*** Competitive Salary* Competitive vacation allowance* Calm app* WFH Allowance* Life Assurance* Private Medical Insurance* Cycle to Work Scheme* EAP* Eye Tests & Glasses Contribution* Simplyhealth Enhanced Health Plan* Pension Scheme* Give-As-You-Earn (GAYE)* Employee Referral Program* CloudPay NOW* Paid Volunteering days* Marriage Leave* Bereavement Leave* Vacation Purchase Plan CloudPay is committed to being an equal opportunities employer.