Payments Relationship Associate

DAZN; City Of London; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Access to DAZN

25 days’ annual leave

Private medical insurance

Life assurance

Pension contributions up to 5%

Enhanced parental leave

Electric vehicle benefit option

Mental health platform access

Learning and development resources

Flexible working opportunities

Job summary

A leading sports streaming service is seeking a Payments Relationship Associate in London to manage relationships with payment suppliers and streamline payment strategies. The ideal candidate will have 1-2 years experience in payments or iGaming and strong negotiation skills. This role includes collaborating with various stakeholders to enhance payment performance and ensure compliance. Competitive benefits include private medical insurance and flexible working options.

Qualifications

• Minimum of 1-2 years’ experience in a relevant iGaming or payments-related role.
• Strong commercial and analytical skillset with experience in commercial negotiations.
• A team player with great organizational skills and the ability to meet deadlines.

Responsibilities

• Serve as a point of contact for PSPs, banks and payment vendors.
• Participate in commercial negotiations with PSPs.
• Responsible for ongoing monitoring Merchant Approval Rates.

Skills

Commercial negotiation skills

Analytical skills

Organizational skills

Attention to detail

Communication skills

Job description

Location: UK London

Department: 15-995 - Operations - Payments

Payments Relationship Associate

Why Join DAZN

DAZN is reshaping the future of live sports entertainment. With a presence in over 200 markets, we deliver premium sports content to fans across the globe via our industry-leading OTT platform. DAZN Bet aims to redefine the casual sports betting experience through a fun, social, and fully integrated platform that complements live sports streaming, while maintaining the highest standards of responsible gaming and user protection.

The Role

As a Payments Relationship Associate, you will be a pivotal role in managing the company’s portfolio of payment suppliers. You will act as the first point of contact for payment service providers, banks and payment vendors. You’ll liaise between internal and external stakeholders to define and manage payment strategy and workflows, monitor Merchant Approval Rates across the business and lead commercial negotiations with PSPs to improve fees, settlement times, and payment terms.

You’ll manage and maintain provider accounts on a day-to-day basis, provide regular reports and insights to internal stakeholders to drive decisions, and assist in developing proposals for introducing new payment providers.

What You’ll Be Doing

• Serve as a point of contact for PSPs, banks and payment vendors, developing relationships with PSPs to define and build on existing processes and integrations
• Participate in commercial negotiations with PSPs to improve fees, settlement times, and payment terms
• Responsible for ongoing monitoring Merchant Approval Rates across the business including PSP performance (approval rates, errors, latency) and escalates issues as needed
• Review contracts, SLAs, and pricing agreements in collaboration with legal
• Own the payments stream in new market launches, ensuring local licensing payment requirements are met before go-live
• Ensure KYC/CDD documentation for all payment partners is up to date, working closely with internal Compliance, Legal and AML teams
• Work with integrated vendors to define and manage risk strategy with regards to transaction flow

What You’ll Bring

• Minimum of 1-2 years’ experience in a relevant iGaming or payments-related role
• Strong commercial and analytical skillset with experience in commercial negotiations
• A team player with great organizational skills and the ability to meet deadlines
• A sharp eye for detail with strong written and oral communication skills

Benefits

• Access to DAZN
• 25 days’ annual leave (increasing by 3 days after 3 years)
• Private medical insurance
• Life assurance
• Pension contributions up to 5%
• Family friendly community including enhanced parental leave
• Electric vehicle benefit option
• Free access for you and one other to our workplace mental health platform app (Unmind)
• Learning and development resources
• Opportunity for flexible working
• Access to our internal speaker series and events