Payments Manager

Aztec Group; St Peter Port; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Discretionary bonus

Hybrid working

Work abroad up to 3 weeks/yr

Generous holiday allowance

Pension scheme

Private medical insurance

Life assurance

Worldwide travel insurance

Health and wellbeing programmes

On-site parking

Job summary

Aztec Group in Guernsey seeks an experienced Payments Team Lead to oversee day‑to‑day payment operations for a large number of fund structures for a major institutional client. You will ensure timely, accurate processing in line with Aztec policies and provide B signatory support.

You will lead the Payments team, coordinate bank accounts, drive process improvements, maintain client reports, and support billing and onboarding of new banking systems.

Qualifications

• 3–5 years’ experience in a similar position.
• General banking platform experience.
• Advanced computer literacy.
• Proven people management experience.
• Ability to meet deadlines and work under pressure.

Responsibilities

• Lead and manage Payments team to achieve accuracy and timeliness in payment processing from start to finish.
• Manage the client’s bank accounts ensuring positive balances and timely updates.
• Ensure all payment deliverables meet deadlines and policies with 100% accuracy.
• Identify areas for process improvement and discuss with line manager.
• Maintain internal and client trackers and reports, providing accurate records.
• Drive billing processes and prepare required analyses.
• Ensure invoices are issued on time, accurately and per guidelines.
• Train staff on electronic banking systems and coordinate opening of new bank accounts.
• Supervise payment officers including staffing, coaching and performance management.
• Act as B level 4-eyes signatory on administration, upholding policy and regulatory guidelines.

Skills

Payments leadership

Banking platforms

People management

Analytical skills

Time management

Attention to detail

Independent worker

Team player

Flexibility

Job description

At Aztec, we’re committed to building and nurturing a diverse and inclusive workforce where everyone feels valued, respected, and able to grow. We know that different backgrounds, perspectives, and experiences strengthen our business and we welcome applications from all individuals. So, if your experience doesn’t exactly match with every part of the job description, but you are excited about the role, we would still like to hear from you. If you are passionate, curious, innovative and data driven, you could still be a good fit.

About the role:

Reports toSenior Manager

As part ofourReal Assets teaminGuernsey,you will provideoversight of routine day-to-day processes tofacilitatethe delivery of payment operationsfora large number offund structuresfor one of our largest institutional clients.

You will become a key part of an exciting client team,ensuring that all payments are completed on time and in line with our Aztec policiesand proceduresas well asprovidingtechnical support and “B” signatory responsibilities.

Keyresponsibilities:

• Lead and manage Payments team to achieve accuracy and timeliness in payment processingfrom start to finish

• Manage together with Payments team the bank accounts of the client making sure that positive balances are kept at all the timeand client is informed on time on any changes

• Ensure that all payment deliverables are met within defined paymentdeadlinesandpoliciesacross various banking portals and ensuring 100% accuracy

• Identifyareas of process improvement and discuss with line manager to implement the same

• Ensure all the internal and client trackers and reports aremaintainedand reviewed on regular basisand making sure that we can provide to the clientaccuraterecords

• Proactively drive the billing process, prepare analysis asrequired

• Ensure invoices are issuedtimely,accurateand complete by client’s guidelines and expectations

• Ensure staff are trained on electronic banking systems,co-ordinate the opening of new bank accountsand manage the implementation of any new banking systems and users

• Supervise the team of payment officers to include staffing, coaching, performancemanagementand problem solving

• Act as “B” level 4-eyes signatory on administration matters, ensuring that company policy and professional and regulatory guidelines are adhered to and that a professional quality service is provided to clients and outside contacts

Skills, knowledge,expertise:

• 3 - 5 years’ experience in a similar position

• General banking platform experience

• Advanced computer literacy skills are essential

• Proven people management experience

• Previous experience of working with fund structures would be beneficial, but not essential

• Strong organisational skills and ability to multi-task

• Self-driven and highly motivated, proactive to client needs and able to work independently

• Solution orientated with strong analytical skills

• Ability to meet deadlines and work under pressure

• Strong team-player

• Positive, flexible personality, easily adapting to changes and willing to undertake new tasks

• High levelof integrity and dependability

We will provide the training, both in house for relevant technical knowledgeand alsoprofessional qualifications to enhance your professional development. You will need to be quick to learn new systems and great with people, as close working relationships between our colleagues and clients is at the heart of what we do.

We understand that everyone has different needs, and that’s why our employee package includes a variety of benefits. In addition to a competitive salary, here are some examples of the benefits that we may offer for our permanent roles:

• Discretionary bonus scheme
• Flexible, hybrid working
• Ability to work abroad for up to 3 weeks per annum
• Generous holiday allowance
• Pension scheme
• Private medical insurance, including eye care
• Life assurance (death in service and critical illness benefit)
• Worldwide travel insurance
• Health and wellbeing programmes
• On-site parking