Payments Journey Senior Manager: Strategy & Transformation
Nationwide Group
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Job summary
Nationwide Group is recruiting a Customer Journey Senior Manager to translate strategy into the service and experience for Business Banking customers, with accountability for payment journeys and related outcomes.
You will help develop a journey vision and roadmap across strategic transformation and continual improvement, applying your understanding of payments, channels, servicing, and technology to drive value.
Job description
Nationwide Group is recruiting a Customer Journey Senior Manager to translate strategy into the service and experience for Business Banking customers, with accountability for payment journeys and related outcomes.
You will help develop a journey vision and roadmap across strategic transformation and continual improvement, applying your understanding of payments, channels, servicing, and technology to drive value.
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