Payments Assistant - MOR12320

Moray Council; Elgin; On-site; GBP 22,000 - 30,000; Full time

Job summary

Moray Council is seeking a Payments Assistant to provide clerical support within the Payments Section in a busy council office in Scotland. You will assist with FMS transactions, filing and mail handling, and participate in team meetings to deliver efficient services.

We value accuracy, confidentiality and a flexible approach to new systems. The role is full-time with a 36.25 hour week and a starting salary around the posted figure. Training and development are available.

Qualifications

• Clerical/administration experience required.
• 3 SQA standard grades or equivalent at level 3 or above including English and Arithmetic.
• Procedural skills and effective organisational abilities.
• Knowledge of word-processing and spreadsheet applications, preferably Word and Excel.
• Strong customer care focus and confident, team-oriented mindset.
• Self-motivated with a flexible approach to new working practices and technology.

Responsibilities

• Provide clerical support for the Payments Section.
• Process transactions on the Financial Management System (FMS).
• Complete the scanning and filing of documentation related to FMS - AR, AP & PMS.
• Operate the telephone helpline as assigned.
• Administer mail in/out for the service.
• Administer goods receipting (GRN) actions on FMS - PMS.
• Assist with administration and development of other Payments systems.
• Assist with training as required and participate in team meetings.

Skills

Clerical/administration

Procedural skills

Organisational skills

Customer care

Self-motivation

Communication

Education

3 SQA standard grades or equivalent at level 3+ including English and Arithmetic

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

The Payments Assistant will provide clerical support for the Payments Section

Requirements

Process transactions on the Financial Management System (FMS)

Complete the scanning and filing of documentation related to the FMS - AR, AP & PMS

Operate the telephone helpline (as assigned)

Administer the mail in and mail out for the service

Administer goods receipting (GRN) actions on the FMS - Procurement Management System (PMS)

Assist with the administration and development of other Payments systems

Assist with training as required

Actively participate in the team meetings

The Individual

Clerical/administration experience

3 SQA standard grades or equivalent at level 3 or above including English and Arithmetic

Procedural skills

Effective organisational skills

Knowledge of word-processing and spreadsheet applications, preferably Microsoft Word and Excel.

Strong customer care skills and focus

Self-confidence

Self motivated

A flexible approach to new working practices and technology

Able to maintain accuracy when working to tight deadlines

Able to maintain confidentiality

Effective communication skills - written and verbal

Able to work as part of a team and using own initiative

Willingness to accept direction/delegation

Work under pressure to tight deadlines

Ability to work in a shared office

Flexibility to meet the needs and demands of the service

Closing Date: Friday 30 October 2026

Starting Salary: £26,295.75

Hours per week: 36.25

£13.95 per hour

For further information, contact Tracey Abbott 01343 563138