Payment and Queries Clerk

Vizion Network; Hull and East Yorkshire; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Health benefits

21 days annual leave

Birthday holiday

Holiday purchase scheme

Performance increments

Fun company events

Free parking

Monthly free food days

Close to shops and amenities

Job summary

Vizion Network in Hull is seeking a Finance Administrator to create supplier payments, reconcile client money accounts, and manage high volumes of payment enquiries. You will support invoice processing, rebates, and reporting to the team leader, ensuring robust controls and timely payments.

The role requires strong numerical ability, IT systems background, and excellent communication skills. This permanent, full-time position offers competitive salary and benefits.

Qualifications

• Moderate standard of analytical skills.
• Numerate & IT systems background.
• Excellent communication skills, written and verbal, with both internal and external stakeholders.
• Good planning and organisational skills.
• Good problem-solving skills.
• Good knowledge of Microsoft Excel.

Responsibilities

• Create supplier payments on an agreed frequency and timelines to ensure payments to repairers are timely and correct.
• Maintain and reconcile allocated client money accounts regularly.
• Handle a high volume of phone and email queries from internal and external sources.
• Prepare monthly non-fault insurer rebates for allocated client money accounts for review by team leader/supervisor.
• Ensure robust internal controls are recorded and followed; coordinate with the Financial Management team.
• Complete system-driven tasks (e.g., invoice validation) on schedule.
• Perform supplier statement reconciliations and report discrepancies or delays.
• Assist in processing invoices manually when automation is unavailable.
• Produce reports for chasing incomplete data or ensuring timely and accurate invoicing by repairers.
• Implement and monitor robust financial solutions to optimise profit and minimise risk.

Skills

Analytical skills

IT systems background

Communication

Planning

Problem solving

Excel

Tools

Microsoft Excel

Job description

Location: Hull

Salary: £26,234 per annum

Vacancy Type: Permanent, Full Time (38.5 hours per week)

Role Profile

• Create supplier payments on an agreed frequency, and to set timelines, ensuring that the payments made to the repairers are timely and correct.
• Maintain and reconcile allocated client money accounts on a frequent basis.
• Handle a large volume of both, phone and email queries from internal and external sources. These queries will include but are not limited to;
• Monthly preparation of any non-fault insurer rebates for the allocated client money accounts ready for review by the team leader/supervisor.
• To ensure that the systems of internal control relating to all aspects of the team's work are robust and operating effectively. his responsibility will extend to ensuring all processes are adequately recorded via Ninetex Promapp or otherwise. Note: this work will be undertaken in conjunction with the rest of the Financial Management team.
• Completion of system driven tasks on a regular basis, and carried out in a timely fashion, for example invoice validation.
• Performance of supplier statement reconciliations, along with clear and concise updates on any discrepancies or delayed payments.
• Assistance in processing invoices manually where automated options are unavailable.
• Accomplishment of reports for the team leader/supervisor to chase for incomplete data or assist in ensuring repairers have invoiced for work in a timely and correct fashion.
• Ensure that robust financial solutions are implemented and monitored to optimise profit and minimise associated risk.
• To liaise with other departments to discuss issues, revise processes, etc., as and when required.
• Building and maintaining strong relationships with internal and external stakeholders.
• To assist with any internal or external audit requirements.
• To undertake other ad hoc Finance duties as required from time to time.
• To support and work with other Vizion departments / employees as required from time to time.
• Payment enquiries
• Policy excess enquiries
• Remittance requests
• Invoice submission questions

Person Specification

• Moderate standard of analytical skills.
• Possess a numerate & IT systems background.
• Excellent communication skills, written and verbal, with both internal and external stakeholders.
• Good planning and organisational skills.
• Good problem-solving skills.
• Good knowledge of Microsoft Excel.

What we offer

• Employee health and benefits scheme, including anonymous counselling service, 24/7 GP service, retail and gym discounts and medical cashback scheme
• 21 days annual leave
• Additional birthday holiday
• Holiday purchase scheme
• Performance based salary increments
• Fun Company Events And Functions
• Free parking
• Monthly free food days
• Close to shops and amenities
• Reward and recognition