Pay & Transactional Team Leader

Hampshire and Isle of Wight Healthcare NHS Foundation Trust; Southampton; Presencial; GBP 32.000 - 39.000; A tiempo parcial

Descripción de la vacante

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is seeking an experienced Pay and Transactional Team Leader to oversee day-to-day payroll and employee data administration. You will lead a small team, ensure accurate pay processing, respond to escalations on Agenda for Change and ESR queries, and work with managers to drive service improvements.

The role focuses on delivering efficient, confidential payroll services across the Trust, with reporting, data governance and KPI monitoring.

Formación

• Experience with Agenda for Change, ESR and payroll-related queries.

Responsabilidades

• Provide day-to-day leadership and support to the Pay and Transactional Team.
• Ensure the delivery of accurate and timely pay and people administration services.
• Act as a point of escalation for complex Agenda for Change, ESR and pay-related queries.
• Support, coach and develop team members, identifying training and development needs.
• Monitor service performance and contribute to the achievement of KPIs.
• Lead on service improvements, process redesign and efficiency initiatives.
• Produce and analyse reports, audits and workforce data to support decision-making.
• Develop and maintain strong working relationships with managers, staff and external stakeholders.
• Support projects, policy implementation and organisational change initiatives across People Services.
• Ensure compliance with Trust policies, NHS employment legislation and data governance requirements.

Descripción del empleo

An exciting opportunity has arisen for an experienced and motivated individual to join our People Services Directorate as a Pay and Transactional Team Leader. This key operational leadership role will support the delivery of a high-quality, responsive Pay and Transactional Service, ensuring employees receive accurate and timely pay and employment-related support. Reporting to the Pay and Transactional Manager, you will lead a small team, provide expert advice on NHS terms and conditions, and contribute to service improvements across the People Directorate. The successful candidate will work closely with managers and colleagues across the Trust, supporting the delivery of efficient, customer-focused services while maintaining the highest standards of accuracy, confidentiality and professionalism.Main duties of the job

• Provide day-to-day leadership and support to the Pay and Transactional Team.
• Ensure the delivery of accurate and timely pay and people administration services.
• Act as a point of escalation for complex Agenda for Change, ESR and pay-related queries.
• Support, coach and develop team members, identifying training and development needs.
• Monitor service performance and contribute to the achievement of key performance indicators (KPIs).
• Lead on the implementation of service improvements, process redesign and efficiency initiatives.
• Produce and analyse reports, audits and workforce data to support decision-making.
• Develop and maintain strong working relationships with managers, staff and external stakeholders.
• Support projects, policy implementation and organisational change initiatives across People Services.
• Ensure compliance with Trust policies, NHS employment legislation and data governance requirements.

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care. We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence.

£32,073 to £39,043 a year Please note for part time hours the salary will be pro rata