Pay & Bill Officer

NC Associates; Chester; Hybrid; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Annual leave 24 days

Birthday off

Health plan

Company events

Hybrid working

Job summary

NC Associates is seeking a meticulous Pay & Bill Administrator to join their Chester team. You will support day-to-day processing of worker payments and client invoicing across agencies, reporting to the Operations Manager.

This hybrid role requires strong admin skills, attention to detail, and the ability to handle payroll queries, timesheets, and deadlines. Working hours are 8:30am-5:00pm with office on Tue, Wed, Fri and home on Mon and Thu.

Qualifications

• Experience in payroll, pay and bill, or accounts administration.
• High level of accuracy and attention to detail.
• Strong organisational skills with ability to meet deadlines.
• Proficient in Microsoft Office and general IT skills.

Responsibilities

• Processing agency timesheets and coordinating payments to workers.
• Reviewing payroll submissions to ensure accuracy and completeness.
• Ensuring weekly worker payments are processed on time.
• Producing and issuing client invoices with supporting documentation.
• Checking pay and bill paperwork before processing.
• Responding to payroll queries relating to payments and holidays.
• Identifying invoice discrepancies and arranging amendments or credit notes.
• Escalating invoice queries to a senior team member.
• Providing general admin support including data entry and filing.
• Maintaining accurate records in company systems.
• Working closely with agency contacts to maintain consistent processes.
• Following payroll and invoicing policies across activities.
• Supporting the wider team with additional duties as required.

Skills

Payroll processing

Data entry

Microsoft Office

Attention to detail

Communication skills

Job description

Pay & Bill Administrator / Chester / £26,500 / Permanent / Full-Time / Hybrid working

Pay & Bill Administrator Benefits

• £26,500 salary
• 24 days annual leave plus your birthday off
• Hybrid Working - Office working days - Tue, Wed, Fri - From home Monday and Thursday (once Trained)
• Health plan
• Company events
• Working hours of 8:30am-5:00pm

Pay & Bill Administrator Role

We are recruiting for an organised and detail-focused Pay & Bill Administrator to join an established team in Chester, supporting the day-to-day processing of worker payments and client invoicing across multiple agencies.

Reporting to the Operations Manager, you will be responsible for processing timesheets, reviewing payroll submissions, coordinating worker payments and producing accurate client invoices in line with individual agency and client requirements.

This is a varied, deadline-driven role requiring strong administrative skills, excellent attention to detail and the ability to manage queries efficiently. You will work closely with agency contacts and the wider team to ensure all pay and bill processes are completed accurately, consistently and on time.

Pay & Bill Administrator Responsibilities

• Processing agency timesheets and coordinating payments to workers across a variety of payment methods
• Reviewing agency payroll submissions to ensure accuracy and completeness
• Ensuring all weekly worker payments are processed accurately and within agreed deadlines
• Producing and issuing client invoices in the required format, including supporting documentation
• Checking pay and bill requests to ensure all relevant paperwork is received before processing
• Responding to and resolving payroll queries relating to payments, holiday pay, P45 requests and other worker enquiries
• Identifying invoice discrepancies and arranging amendments or credit notes where required
• Escalating invoice queries and adjustments to the relevant senior team member
• Providing administrative support, including data entry, filing, scanning and document management
• Maintaining accurate records and ensuring information is correctly entered into company systems
• Working closely with agency contacts to maintain consistent processes and best practice
• Following company policies and procedures across all payroll and invoicing activities
• Supporting the wider team with additional duties as required

Pay & Bill Administrator Requirements

• Previous experience in payroll, pay and bill, accounts administration or a similar administrative role
• Strong attention to detail and a high level of accuracy when processing information
• Good organisational skills and the ability to meet weekly deadlines
• Confident using computer systems and Microsoft Office
• Strong communication skills, with the ability to handle queries professionally
• A proactive approach to resolving discrepancies and addressing issues
• The ability to manage a varied workload and prioritise tasks effectively
• A reliable, methodical approach to working with confidential information
• The ability to work independently and contribute positively to a team

We are committed to diversity and inclusion. We welcome all applicants of identity, personal characteristics, or background.