Pay and Bill Administrator

NC Associates Ltd; Ellesmere Port; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Hybrid working

Health plan

Company events

Birthday off

8:30am-5:00pm

Job summary

NC Associates Ltd in Ellesmere Port, UK, is seeking a meticulous Pay & Bill Administrator to join an established team. The role covers processing timesheets, payroll submissions and client invoices, with duties across multiple agencies and reporting to the Operations Manager.

The position offers hybrid working with office days Tue/Wed/Fri and from-home Mon and Thu after training, 8:30am–5:00pm, and a benefits package including health plan and company events.

Qualifications

• Previous experience in payroll, pay and bill, accounts administration or a similar administrative role
• Strong attention to detail and a high level of accuracy when processing information
• Good organisational skills and the ability to meet weekly deadlines
• Confident using computer systems and Microsoft Office
• Strong communication skills, with the ability to handle queries professionally
• A proactive approach to resolving discrepancies and addressing issues
• The ability to manage a varied workload and prioritise tasks effectively
• A reliable, methodical approach to working with confidential information
• The ability to work independently and contribute positively to a team

Responsibilities

• Processing agency timesheets and coordinating payments to workers across a variety of payment methods
• Reviewing agency payroll submissions to ensure accuracy and completeness
• Ensuring all weekly worker payments are processed accurately and within agreed deadlines
• Producing and issuing client invoices in the required format, including supporting documentation
• Checking pay and bill requests to ensure all relevant paperwork is received before processing
• Responding to and resolving payroll queries relating to payments, holiday pay, P45 requests and other worker enquiries
• Identifying invoice discrepancies and arranging amendments or credit notes where required
• Escalating invoice queries and adjustments to the relevant senior team member
• Providing administrative support, including data entry, filing, scanning and document management
• Maintaining accurate records and ensuring information is correctly entered into company systems
• Working closely with agency contacts to maintain consistent processes and best practice
• Following company policies and procedures across all payroll and invoicing activities
• Supporting the wider team with additional duties as required

Skills

Payroll processing

Pay & bill

Accounts administration

Attention to detail

Organisational skills

Microsoft Office

Communication skills

Teamwork

Data entry

Job description

Pay & Bill Administrator / Ellesmere Port / £26,000- £32,000 / Permanent / Full-Time / Hybrid working

Pay & Bill Administrator Benefits

• £26,000 - £32,000 salary

• 24 days annual leave plus your birthday off

• Hybrid Working - Office working days - Tue, Wed, Fri - From home Monday and Thursday (once Trained)

• Health plan

• Company events

• Working hours of 8:30am-5:00pm

Pay & Bill Administrator Role

We are recruiting for an organised and detail-focused Pay & Bill Administrator to join an established team in Chester, supporting the day-to-day processing of worker payments and client invoicing across multiple agencies.

Reporting to the Operations Manager, you will be responsible for processing timesheets, reviewing payroll submissions, coordinating worker payments and producing accurate client invoices in line with individual agency and client requirements.

This is a varied, deadline-driven role requiring strong administrative skills, excellent attention to detail and the ability to manage queries efficiently. You will work closely with agency contacts and the wider team to ensure all pay and bill processes are completed accurately, consistently and on time.

Pay & Bill Administrator Responsibilities

• Processing agency timesheets and coordinating payments to workers across a variety of payment methods

• Reviewing agency payroll submissions to ensure accuracy and completeness

• Ensuring all weekly worker payments are processed accurately and within agreed deadlines

• Producing and issuing client invoices in the required format, including supporting documentation

• Checking pay and bill requests to ensure all relevant paperwork is received before processing

• Responding to and resolving payroll queries relating to payments, holiday pay, P45 requests and other worker enquiries

• Identifying invoice discrepancies and arranging amendments or credit notes where required

• Escalating invoice queries and adjustments to the relevant senior team member

• Providing administrative support, including data entry, filing, scanning and document management

• Maintaining accurate records and ensuring information is correctly entered into company systems

• Working closely with agency contacts to maintain consistent processes and best practice

• Following company policies and procedures across all payroll and invoicing activities

• Supporting the wider team with additional duties as required

Pay & Bill Administrator Requirements

• Previous experience in payroll, pay and bill, accounts administration or a similar administrative role

• Strong attention to detail and a high level of accuracy when processing information

• Good organisational skills and the ability to meet weekly deadlines

• Confident using computer systems and Microsoft Office

• Strong communication skills, with the ability to handle queries professionally

• A proactive approach to resolving discrepancies and addressing issues

• The ability to manage a varied workload and prioritise tasks effectively

• A reliable, methodical approach to working with confidential information

• The ability to work independently and contribute positively to a team

We are committed to diversity and inclusion. We welcome all applicants of identity, personal characteristics, or background.