Patient Transport Services Operations Lead

North West Ambulance Service Nhs Trust; Bolton; On-site; GBP 45,000 - 60,000; Full time

Job summary

North West Ambulance Service NHS Trust is seeking a PTS Operations Manager to lead a team in the Patient Transport Service across Greater Manchester. The role entails ensuring a high-quality, safe and efficient service, managing Team Leaders and volunteers, and coordinating with senior managers to sustain delivery targets.

The post requires a recognised management/leadership qualification or equivalent experience, with strong communication skills and a proactive leadership style in an

Qualifications

• Applicants should have a recognised management/leadership qualification or suitable relevant experience.
• Applicants should have excellent communication skills and evidence of ongoing personal development.
• Experience of working in an operational environment with a highly developed and visible leadership style.

Responsibilities

• Accountable for the provision of transport services to patients travelling for non-urgent and non-emergency treatment within a specified area.
• Ensure development and maintenance of strong local collaborative working and stakeholder engagement with senior managers across organisational boundaries.
• Directly responsible for effective management and visible leadership of Team Leaders, Ambulance Care Assistants and volunteers, ensuring delivery of a high quality, safe and efficient service.

Job description

North West Ambulance Service NHS Trust is seeking a PTS Operations Manager to lead a team in the Patient Transport Service across Greater Manchester. The role entails ensuring a high-quality, safe and efficient service, managing Team Leaders and volunteers, and coordinating with senior managers to sustain delivery targets.

The post requires a recognised management/leadership qualification or equivalent experience, with strong communication skills and a proactive leadership style in an