Patient Services Hub Operations Lead

Lincolnshire Community and Hospitals NHS Group; Lincoln; On-site; GBP 45,000 - 60,000; Full time

Job summary

The Service Manager at Lincolnshire Community and Hospitals NHS Group will provide operational leadership to the Patient Services Hub departments, ensuring day-to-day running and achievement of performance, quality and financial objectives.

They will lead on operational recovery, performance management and continuous improvement, analyse performance data, escalate risks to the Deputy General Manager, and ensure compliant governance, SOPs and information governance across the sites in

Qualifications

• Excellent operational leadership within NHS settings.
• Extensive knowledge of patient pathways.

Responsibilities

• Lead operational recovery, performance management and continuous improvement.
• Analyse performance data and activity, implement improvement actions.
• Elevate risks and issues to the Deputy General Manager.

Skills

Operational leadership

NHS knowledge

Patient pathways knowledge

Job description

The Service Manager at Lincolnshire Community and Hospitals NHS Group will provide operational leadership to the Patient Services Hub departments, ensuring day-to-day running and achievement of performance, quality and financial objectives.

They will lead on operational recovery, performance management and continuous improvement, analyse performance data, escalate risks to the Deputy General Manager, and ensure compliant governance, SOPs and information governance across the sites in