Patient Services Coordinator

Allscreens Nationwide Ltd; Corsham; On-site; GBP 21,000 - 26,000; Full time

Job summary

Allscreens Nationwide Ltd in Corsham is seeking a Receptionist to provide front-desk support across the multidisciplinary team. The role includes greeting patients, effectively using the appointment system, booking appointments, and handling information with accuracy.

You will maintain patient records, support the administration team with registration and general tasks, act as a central point of contact for patients, and liaise with external services while upholding safeguarding and practice

Qualifications

• Experience in handling appointment systems
• Ability to maintain patient records accurately
• Good phone manner and customer service skills
• Ability to work with a multidisciplinary team

Responsibilities

• Accurately detail information on patients records within the clinical system
• Maintain and monitor the practice appointment system
• Answer incoming phone calls and transfer or assist callers
• Signpost patients to the correct service
• Support clinical staff with general administrative tasks

Skills

Communication skills

Administrative skills

Data entry

Multitasking

Job description

Allscreens Nationwide Ltd in Corsham is seeking a Receptionist to provide front-desk support across the multidisciplinary team. The role includes greeting patients, effectively using the appointment system, booking appointments, and handling information with accuracy.

You will maintain patient records, support the administration team with registration and general tasks, act as a central point of contact for patients, and liaise with external services while upholding safeguarding and practice