(*) Patient Services Assistant | Mid and South Essex NHS Foundation Trust

Southend University Hospital NHS Trust; Basildon; On-site; GBP 19,000 - 23,000; Full time

Job summary

Southend University Hospital NHS Trust in Basildon is seeking a Patient Services Assistant to brighten patients' day and support our Patient Service team across Basildon Hospital.

Your day-to-day duties include distributing meals and drinks, assisting with after-meal cleaning, stock rotation, and working towards a Level 2 Food Hygiene certificate. We value reliability, compassion and great communication.

This role offers opportunities to learn new skills and progress within the Trust.

Qualifications

• Excellent communication with patients, visitors and staff.
• Reliable and passionate about helping people.
• Willing to learn new skills and progress within the Trust.

Responsibilities

• Distribute meals and drinks, including water jugs, while maintaining hygiene standards.
• Carry out after-meal cleaning, washing-up and operate the steriliser.
• Manage stock rotation and control.
• Work towards and complete Level 2 Food Hygiene certificate.

Skills

Great communicator

Customer service

Education

Food Hygiene Level 2

Job description

(**) Patient Services Assistant | Mid and South Essex NHS Foundation Trust

Company:

Company: Southend University Hospital NHS Trust

Do you enjoy brightening other people’s day? Are you a great communicator?

Then we invite you to join our Patient Service team and help contribute and improve our patients’ experience across Basildon Hospital.

We are proud of our team’s strong reputation across the Trust for delivering an excellent, compassionate, and respectful service to all our patients, visitors and staff; so, if you are reliable, passionate about people and looking for a role that offers you the opportunity to learn new skills and progress apply today.

If you are successful, your day-to-day duties will include:

• The distribution of meals and drinks including water jugs, cooking of meals always maintaining hygiene standards.
• The after-meal cleaning service, washing-up and using steriliser.
• Stock rotation and control.
• Working towards and completing your level 2 food hygiene certificate.

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

For more details on this varied and rewarding role, please see the attached job description. We look forward to your application!

Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.

Unfortunately, there is no Visa Sponsorship available for this role. Whilst we are able to employ candidates on a graduate Visa, we are unable to offer sponsorship once the graduate visa expires.

This advert closes on Tuesday 20 Oct 2026