Patient Services Administrator – Private Healthcare

Circle Health Group; Harrogate; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Private Healthcare Scheme

Friends & Family Hospital Discounts

Family Friendly policies

Non-contributory life insurance

Staff engagement hub

Job summary

The Duchy Hospital in Harrogate, part of Circle Health Group, is recruiting a Patient Administrator for a full-time role. 37.5 hours per week with a fixed salary of £24,947 per year and flexible shift patterns.

You will support the patient journey with administrative duties, handle queries, bookings and mail, and ensure health and safety compliance. GCSEs in Maths and English are required, along with proficient PC skills. Prior private healthcare admin experience is beneficial.

Qualifications

• Maths GCSE at A-C or equivalent
• English GCSE at A-C or equivalent
• Proficient in the use of a PC, including common software and systems
• Previous administration experience in a private healthcare environment would be beneficial

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure best practice process maps are followed to provide a standard service to patients, visitors, consultants and staff.
• Ensure all patient queries are dealt with efficiently and professionally.
• Manage all incoming and outgoing mail.
• Approve electronic bookings and update bookings received via email.
• Maintain knowledge of Health and Safety at Work Act and ensure appropriate measures are taken.
• Comply with all relevant mandatory training.

Skills

Administrative skills

PC literacy

Education

Maths GCSE (A-C)

English GCSE (A-C)

Job description

The Duchy Hospital in Harrogate, part of Circle Health Group, is recruiting a Patient Administrator for a full-time role. 37.5 hours per week with a fixed salary of £24,947 per year and flexible shift patterns.

You will support the patient journey with administrative duties, handle queries, bookings and mail, and ensure health and safety compliance. GCSEs in Maths and English are required, along with proficient PC skills. Prior private healthcare admin experience is beneficial.