Patient Services Administrator – Part-Time, Flexible Hours

North Cumbria Integrated Care NHS Foundation Trust; Whitehaven; On-site; GBP 23,000 - 28,000; Part time

Benefits offered by this job

27 days annual holiday rising to 33

NHS discounts

Salary sacrifice schemes

Job summary

North Cumbria Integrated Care NHS Foundation Trust in Whitehaven is seeking a Clerk/Admin/Receptionist (Band 2) on a permanent basis, 26.5 hours per week. The role supports the pre‑assessment department within Theatres, Anaesthetics and Critical Care, delivering essential admin services.

The post requires GCSE English at C or higher, RSA Level 2 or NVQ Level 2 in Administration, and relevant admin experience.

Qualifications

• You must have GCSE English at minimum grade C or equivalent.
• RSA Level 2 or NVQ Level 2 in Administration or equivalent.
• Experience in administration within a healthcare or similar environment is preferred.

Responsibilities

• Provide high standard administrative support to the clinical team.
• Be the first point of contact for patients and visitors with a professional, patient‑focussed approach.
• Liaise with other departments, NHS Trusts and external agencies to ensure smooth day‑to‑day operations.

Skills

Communication skills

Teamwork

Administrative experience

Education

GCSE English

RSA Level 2

NVQ Level 2 in Administration

Job description

North Cumbria Integrated Care NHS Foundation Trust in Whitehaven is seeking a Clerk/Admin/Receptionist (Band 2) on a permanent basis, 26.5 hours per week. The role supports the pre‑assessment department within Theatres, Anaesthetics and Critical Care, delivering essential admin services.

The post requires GCSE English at C or higher, RSA Level 2 or NVQ Level 2 in Administration, and relevant admin experience.