Patient Services Administrator – MSK & Spinal Care

Practice Plus Group; Lincoln; Hybrid; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Wellbeing and lifestyle benefits

Friendly and supportive team

Professional development support

25 days holiday increasing to 28 days

Job summary

Practice Plus Group MSK & Spinal Service, Lincolnshire, is seeking an Administrator to provide comprehensive administrative support to the unit, ensuring patient data is handled professionally and with confidentiality. This full-time role (37.5 hours weekly, Mon-Fri 9:00–17:00) is based at North Hykeham, Lincoln, and offers a friendly team, wellbeing benefits and development opportunities.

You will manage bookings, update electronic records, answer queries and help the service meet KPIs with a

Qualifications

• Previous administration experience in a similar setting.
• Competent data entry ability.
• Strong IT skills with Word/Excel.
• Excellent written and phone communication.

Responsibilities

• Book patient appointments and maintain data confidentiality.
• Update patient administration electronic records.
• Answer phones and respond to patient or colleague queries.
• Monitor task lists to meet KPIs and performance targets.
• Direct discharges to the appropriate service.
• Support team with administrative duties as required.

Skills

Communication skills

Prioritisation

Data entry

Tools

Word/Excel

Job description

Practice Plus Group MSK & Spinal Service, Lincolnshire, is seeking an Administrator to provide comprehensive administrative support to the unit, ensuring patient data is handled professionally and with confidentiality. This full-time role (37.5 hours weekly, Mon-Fri 9:00–17:00) is based at North Hykeham, Lincoln, and offers a friendly team, wellbeing benefits and development opportunities.

You will manage bookings, update electronic records, answer queries and help the service meet KPIs with a