Patient Safety Incident Investigator

JR United Kingdom; Greater London; Hybrid; GBP 43,000 - 51,000; Full time

Job summary

An established industry player is seeking a Patient Safety Incident Investigator to enhance care quality in nursing homes. This role involves leading investigations into safety incidents, collaborating with diverse teams, and producing comprehensive reports to improve patient safety. With a fixed-term contract, you will enjoy a hybrid work model and a supportive environment that values your contributions. The company offers a competitive salary along with a range of benefits, including health insurance and a robust pension plan. If you are passionate about making a difference in healthcare, this opportunity is for you.

Benefits

25 days holiday

Bupa health insurance

Enhanced pension plan

Onsite gyms or local discounts

Various online discounts

Qualifications

• Professional qualifications in Health and Social Care are essential.
• Experience in Resident Safety investigations is desirable.
• Strong analytical and communication skills are required.

Responsibilities

• Lead and conduct incident investigations with multi-disciplinary teams.
• Engage compassionately with patients and families during investigations.
• Produce accurate reports and create actionable improvement plans.

Skills

Health and Social Care qualifications

Resident Safety investigation experience

Patient Safety Incident Response Framework knowledge

Analytical skills

Communication skills

Education

Registered Nurse

NVQ Level 4/5

Job description

Social network you want to login/join with:

Patient Safety Incident Investigator, england

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Client:

Bupa

Location:

england, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Job Title Patient Safety Incident Investigator

Contract: Hybrid – Mainly WFH with monthly site visits

Location: National

Contract: Fixed Term contract for 12 months

Salary: £43,598 per annum + up to 10% annual MBS bonus upon business and personal performance

Full time 37.5 hours Monday-Friday

We make health happen

Use your expertise in the field to investigate incidents and provide comprehensive reporting and analysis with key learnings to help us to deliver safer care within our nursing homes. This role will allow you to support our Lead inspector and to engage directly with our residents, families and staff members.

How you’ll help us make health happen:

• Lead and undertake incident investigations as commissioned by the Director of Risk and Governance and where necessary lead multi-disciplinary investigation teams including subject matter experts, residents, families and staff members
• To involve and engage compassionately and effectively with patients, families, staff and others affected by safety incidents as part of the investigation process
• Hold and lead on the initial de-brief call with key stakeholders and provide oversight and guidance of the investigation process in line with safety incident response frameworks
• Produce logical, well-written, accessible investigation reports with a high level of accuracy suitable for review by a wide audience, including patients and families
• Create SMART action plans addressing system and process improvements

Key Skills / Qualifications needed for this role:

• Have professional qualifications in Health and Social Care eg: Registered Nurse or NVQ Level 4/5.
• Resident Safety investigation experience is desirable
• Have a good understanding and knowledge of the Patient Safety Incident Response Framework
• Be analytical and can present data in a timely and effective manner to support business decision making
• Lead change through effective planning, stakeholder management and communication, as well as good implementation planning and delivery.
• Be a competent communicator, both verbally and written

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• 25 days holiday, increasing through length of service, with option to buy or sell

• Bupa health insurance as a benefit in kind

• An enhanced pension plan and life insurance

• Onsite gyms or local discounts where no onsite gym available

• Various other benefits and online discounts

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.