Patient Safety Co-ordinator - Maternity

Norfolk and Norwich University Hospitals NHS Foundation Trust; Norwich; On-site; GBP 42,000 - 65,000; Full time

Benefits offered by this job

Flexible working hours

Excellent pension scheme

On-site nursery

Staff discounts

Free Park & Ride service

Job summary

Norfolk and Norwich University Hospitals NHS Foundation Trust is inviting applications for a senior maternity services role responsible for coordinating day-to-day operations, prioritising women and birthing people, and allocating staff to maintain a safe, high-quality service.

The post holder will lead by example, support all staff in the multidisciplinary team, and work with the Head of Midwifery to deliver PRIDE values and an inclusive culture, while overseeing bed capacity, escalation

Qualifications

• Oversee daily service delivery within maternity services and allocate staff safely.
• Promote high standards of maternity care and act as role model.
• Provide clinical guidance and support to all staff within the multidisciplinary team.
• Support Head of Midwifery and matrons in their roles.
• Demonstrate PRIDE values and foster an inclusive culture.

Responsibilities

• Review ward capacity and OPEL status; redeploy resources to meet demand.
• Coordinate with community helicopter and homebirth coverage as needed.
• Manage bed flow and use midwifery-led discharge to optimise space.
• Collaborate with Senior Midwives and Managers for a smooth, comprehensive service.
• Act as Maternity Patient Safety Co-ordinator on alert.
• Escalate concerns per policy and escalation procedures.

Job description

The post-holder will be responsible for the organisation and co-ordination of day-to-day activities within maternity services by effective utilisation of resources. This includes prioritising the care needs of women and birthing people and appropriately allocating staff maintaining a safe service in all areas.

To act as a role model promoting and maintaining high standards of maternity care within the department.

Proactively contribute to the support and development of all grades of staff within the multidisciplinary team by providing professional clinical guidance and advice.

To support the Head of Midwifery and matrons in the execution of their role.

To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s ‘PRIDE’ values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture.

• Oversee daily service delivery by identifying operational constraints and proactively redeploying resources to meet changing service demands. Visit all maternity areas, engaging with ward co-ordinators to review and communicate the maternity unit’s current OPEL status. Confirm planned versus actual staffing levels, planned admissions and discharges, bed capacity and availability, and identify any high-risk safeguarding or complex medical cases requiring escalation or additional support.
• Liaise with the community ‘helicopter’ to receive an overview of community staffing levels and homebirth cover as necessary.
• Manage beds capacity and demand on the maternity unit, improving flow, initiating use of midwifery led discharge criteria to secure the most efficient use of bed space, whilst ensuring high quality, appropriate care is maintained.
• Liaise with Senior Midwives and Managers across the Maternity Department, as appropriate, to ensure delivery of a smooth and comprehensive service, allowing maximum participation and choice for women.
• Hold the maternity sickness phone and take the Maternity Patient safety co-ordinator role on alertive.
• Escalate any concerns according to the Maternity escalation policy and the Regional Opel escalation procedure. Liaise effectively with the Ward Manager or Maternity Matron, highlighting areas of concern in a timely fashion and taking action where appropriate to reduce concern.

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24-hours confidential counselling support
• On-site Nursery at NNUH Colney Lane
• On-site cafes offering staff discounts at NNUH Colney Lane
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

For further details / informal visits contact: Name: Kat Greaves Job title: Matron for Antenatal & Postnatal Services Email address: [e-mail] Telephone number: 01603 286796