Patient Safety Administrator

The Mid Yorkshire Teaching NHS Trust; Wakefield; On-site; GBP 22,000 - 28,000; Full time

Job summary

The Mid Yorkshire Teaching NHS Trust invites applications for a Patient Safety Administrator to support the Patient Safety Intelligence Manager. You will handle LRMS data, maintain incident spreadsheets, and provide timely reports while working flexibly within the team.

You will be required to undertake an Excel exercise at interview and manage competing deadlines, with interviews planned for early November 2026. An approachable, confidential service is essential.

Qualifications

• NVQ Level 3 or equivalent qualification.
• Five GCSEs including English and Maths at grade C or above.
• Experience in a complex administrative role.
• Experience organising meetings, agendas and minutes.
• Proficiency with Microsoft Office (Access, Excel and Word).
• Working knowledge of LRMS (Datix/Radar).

Responsibilities

• Assist with LRMS incident management processes and data entry.
• Analyse data extracts to identify themes and trends for reports.
• Provide administrative support to the Patient Safety team and respond to routine enquiries.
• Prepare agendas and minutes for meetings.

Skills

MS Office

Data analysis

Administrative support

Communication skills

Education

NVQ Level 3 or equivalent qualification

Five GCSEs including English and Mathematics

Tools

LRMS (Datix/Radar)

Job description

The Patient Safety Administrator will assist the Patient Safety Intelligence Manager in providing an efficient, accurate and timely patient safety management process. This is an exciting time to join this small team as the Trust has recently transitioned to a new Local Risk Management System (LRMS) - Radar. The post holder will ensure confidentiality at all times in adhering to the Information Governance Policy within the Trust and be expected to work flexibly across the wider team in order to support learning, improvement and assurance work. The post holder will manage their own workload on a day to day basis within agreed objectives and will need to have an ability to determine priorities, deal with conflicting tasks and achieve deadlines. As part of the Patient Safety team the post holder will provide a friendly and approachable service for all users, internally and externally and support the Divisional teams with the incident management process as and when required. As part of the assessment process at interview, shortlisted candidates will be required to undertake a short Excel exercise; further details will be provided on the day. Please note that interviews for shortlisted candidates are scheduled to take place during the week commencing 2nd November 2026. The post holder will ensure that accurate data checking procedures are followed within the Local Risk Management System e.g. Datix/Radar. The post holder will communicate with all levels of staff following any queries/concerns with the LRMS incident management process escalating any concerns to the Patient Safety Intelligence Manager or Patient Safety team. The post holder is responsible for extracting and manipulating information from the LRMS in order to fulfil basic requirements of the Trust. Analyse data extracted from the LRMS, identify themes and trends and support the Patient Safety Intelligence Manager in the delivery of basic reports. Responds to routine telephone enquiries in a professional manner. Assist with general LRMS admin requests including but not limited to password resets, new account creations etc. Support the Divisional teams with the incident management process as and when required. Monitoring the central email account and responding appropriately using own initiative and escalating as necessary. Maintain the Patient Safety inbox and liaise with other Trusts and the Integrated Care Board (ICB) on internally and externally reported incidents and ensure the Interface Incident spreadsheet is populated and updated and feedback is sent. Respond to queries, correspondence and telephone calls in a timely and professional manner. Initiate action where possible and report progress as appropriate.

Essential person specification requirements

Qualifications

• NVQ level 3 (or equivalent qualification)
• Five GCSEs, including English and Mathematics, at Grade C or above

Experience

• Experience of working within a complex administrative role and office environment
• Experience of providing full Administration/facilitation of meetings to a Committee/Group, including production of an agenda, taking minutes, etc
• Experience of working in an environment with minimal supervision
• Able to demonstrate extensive use and excellent knowledge of Microsoft Office packages (e.g. Access, Excel and Word) to produce fairly complex documents, analysis and regular reports
• Working knowledge of Local Risk Management Systems (LRMS) e.g. Datix/Radar