Patient Recruitment assistant

Actalent; Coventry; Hybrid; GBP 24,000 - 28,000; Full time

Job summary

Actalent in the United Kingdom is seeking a recent graduate or early-career professional for an entry-level role in the clinical research industry. Full training will be provided, and the position combines on-site work with remote days.

You will screen potential study participants by phone, enter and maintain patient data in trial management systems, and help schedule site visits. The role emphasizes clear English communication, strong administration, and the ability to work comfortably over

Qualifications

• Good English language skills with emphasis on reading and writing.
• Strong communication and interpersonal skills.
• Comfortable speaking with individuals over the phone for extended periods.
• Good administrative and organisational skills with strong attention to detail.

Responsibilities

• Helping individuals access clinical research opportunities.
• Conduct telephone-based screening of potential study participants against protocol-specific inclusion and exclusion criteria.
• Accurately enter, review, update, and maintain patient information within clinical trial management systems.
• Schedule suitable participants into site appointments and maintain accurate booking records.
• Comfortable speaking with individuals over the phone for extended periods.

Skills

Good English language skills

Strong communication

Interpersonal skills

Attention to detail

Education

Degree in Life Sciences or related discipline

Job description

Working Pattern: Full-time, 3 Days Onsite / 2 Days Remote

About the Role

This is an excellent opportunity for a recent graduate or early-career professional looking to gain experience within the clinical research industry. Full training will be provided, making this an ideal entry-level position.

Key Responsibilities

• Helping individuals access clinical research opportunities.
• Conduct telephone-based screening of potential study participants against protocol-specific inclusion and exclusion criteria.
• Accurately enter, review, update, and maintain patient information within clinical trial management systems.
• Schedule suitable participants into site appointments and maintain accurate booking records.
• Comfortable speaking with individuals over the phone for extended periods.

Required Skills & Experience

• Good English language skills, particularly reading and written communication.
• Strong communication and interpersonal skills.
• Comfortable speaking with individuals over the phone for extended periods.
• Good administrative and organisational skills with strong attention to detail.

Preferred

• Degree in Life Sciences, Biomedical Sciences, Psychology, Nursing, Pharmacy, Health Sciences, or a related discipline.
• Previous experience in a customer service, call centre, outbound calling, patient-facing, recruitment, or administrative environment.