Patient Pathway Coordinator

Royal Surrey NHS Foundation Trust; Guildford; On-site; GBP 23,000 - 27,000; Full time

Job summary

Royal Surrey NHS Foundation Trust is seeking a Patient Pathway Coordinator to support the Gynaecology department with pathway management and administrative duties.

You will oversee Patient Tracking Lists, support consultants and nurses, and ensure office operations align with Trust standards and deliver outstanding patient care across the service.

The role emphasizes proactive coordination, effective organisation, and collaborative teamwork across hospital and community services.

Qualifications

• Strong knowledge of RTT and pathway management.
• Excellent communication and problem-solving skills.
• Able to manage competing priorities in a fast-paced environment.

Responsibilities

• Coordinate patient pathways and manage the office workload.
• Provide administrative support to consultants and nursing staff in Gynaecology.
• Contribute to delivering services that meet Trust standards and patient care.
• Assist in RTT/pathway management and ensuring timely capture of outcomes.

Skills

RTT knowledge

Communication skills

Prioritisation

Job description

In this pivotal role, you will work closely with the Assistant Specialty Manager to enhance the efficiency and effectiveness of patient pathways. This includes proactively managing Patient Tracking Lists (PTLs), addressing Lost to Follow-Up (LTFU) cases, and ensuring timely capture of clinical outcomes., To provide a full range of medical secretarial assistance to consultants and their team. Manage own workload, demonstrate efficient organisation and oversee the smooth effective operation of the office. To work autonomously within a team, providing full organisational support to the consultant's practice and their team. To ensure procedures and working practices are in place so that the specialty and Trust can deliver a service that meets the standards and targets that have been set. To provide a considerate, patient focussed service in all dealings with patients and with staff around the hospital and throughout the whole system.

To provide a full range of administrative assistance to specialist Consultants and nurses within the Gynaecology department. The patient pathway coordinator will be required to manage their own workload, demonstrate efficient organisation and oversee the smooth effective coordination of the office. To work collaboratively within the team to deliver a service, that meets Trust standards and outstanding patient care.

Are you an experienced and motivated individual with a passion for improving patient care and pathway management? We're looking for a Patient Pathway Coordinator to join our dynamic team within the Gynaecology department.

• Strong knowledge of RTT (Referral to Treatment) and pathway management
• Excellent communication and problem-solving skills
• Proven ability to manage competing priorities in a fast-paced environment

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.