Patient Journey Coordinator - Hospice

LLOYD'S REGISTER INTERNATIONAL; Liverpool; On-site; GBP 27,000 - 33,000; Full time

Job summary

St Marys Hospice in Cumbria is seeking a Patient Flow Co Ordinator to coordinate the patient journey from referral through admission, transfer and discharge. You will work with families, doctors and ward teams to ensure clear communication and a smooth care pathway.

The role requires excellent communication and organisational skills, IT literacy with EMIS and Excel, and a compassionate, patient-centred approach. Hours include Mon-Sat shifts.

Qualifications

• Excellent communication and organisational skills.
• IT literate, with experience using systems such as EMIS and Excel.
• Ability to manage multiple priorities.
• A compassionate, patient-centred approach.

Responsibilities

• Coordinate the patient journey from point of referral
• Communicate effectively with patients, families and multidisciplinary teams
• Maintain and track patient information using EMIS and Excel
• Support efficient admissions, transfers and discharges
• Ensure every patient and family experience is as smooth and supportive as possible
• Uphold and reflect the values of the hospice in all interactions

Skills

Communication

Organisational skills

IT literacy

Multitasking

Compassionate care

Tools

EMIS

Excel

Job description

St Marys Hospice in Cumbria is seeking a Patient Flow Co Ordinator to coordinate the patient journey from referral through admission, transfer and discharge. You will work with families, doctors and ward teams to ensure clear communication and a smooth care pathway.

The role requires excellent communication and organisational skills, IT literacy with EMIS and Excel, and a compassionate, patient-centred approach. Hours include Mon-Sat shifts.