Patient Financial Advocate (Eligibility Specialist I)

Savista; Knighton; On-site; GBP 15,117 - 16,125; Full time

Job summary

A healthcare revenue service provider is hiring an Eligibility Specialist I in Knighton to advocate for patients seeking financial assistance. The role involves conducting assessments, facilitating applications for support programs, and ensuring adherence to regulations. Candidates should exhibit empathy, strong organizational skills, and effective communication. Prior experience in a customer-facing role is essential, and a high school diploma or GED is required. This is a full-time, hourly position with a salary of $15.00 to $16.00 per hour, based on various factors.

Qualifications

• At least 1 year of experience in a customer-facing role, preferably in healthcare or financial counseling.
• Reliable transportation and a valid driver’s license.

Responsibilities

• Assess financial assistance eligibility with patients and guide them on available programs.
• Facilitate applications for Medicaid, Medicare, and charity care.
• Act as a liaison between patients and government agencies.
• Manage multiple patient cases and ensure effective follow-up.
• Maintain accurate and confidential records in compliance with HIPAA.

Skills

Empathy

Organizational skills

Communication skills

Detail-oriented

Problem-solving

Education

High school diploma or GED

Job description

A healthcare revenue service provider is hiring an Eligibility Specialist I in Knighton to advocate for patients seeking financial assistance. The role involves conducting assessments, facilitating applications for support programs, and ensuring adherence to regulations. Candidates should exhibit empathy, strong organizational skills, and effective communication. Prior experience in a customer-facing role is essential, and a high school diploma or GED is required. This is a full-time, hourly position with a salary of $15.00 to $16.00 per hour, based on various factors.