Patient Experience Coordinator - Private Hospital

Circle Health Group; Cheadle; Remote; GBP 22,000 - 27,000; Full time

Benefits offered by this job

25 days holiday

Private healthcare

Friends & family discounts

Family friendly policies

Life insurance

Staff discounts & wellbeing

Employee recognition

Training & development

Job summary

The Alexandra Hospital in Cheadle, part of Circle Health Group, is hiring a Patient Administrator for 37.5 hours per week on a permanent basis. The role includes shift coverage, including weekends, with a starting salary of £24,947 per year.

We seek candidates with Maths and English GCSEs (A-C) and good PC skills. Private healthcare admin experience is a plus. Benefits include holidays, private healthcare, and staff discounts, among others.

Qualifications

• Maths and English GCSEs at A-C or equivalent
• Proficient PC use with common software and systems
• Experience in private healthcare administration is beneficial

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey
• Follow Circle Health Group best practice process maps to provide a professional and standard service
• Deal with patient queries efficiently and professionally
• Manage all incoming and outgoing mail
• Approve electronic bookings and update bookings received via email
• Maintain knowledge of Health and Safety at Work Act and ensure appropriate measures
• Comply with all relevant mandatory training

Skills

Maths GCSE A-C

English GCSE A-C

PC literacy

Private healthcare experience

Education

GCSEs in Maths and English

Tools

Microsoft Office

Job description

The Alexandra Hospital in Cheadle, part of Circle Health Group, is hiring a Patient Administrator for 37.5 hours per week on a permanent basis. The role includes shift coverage, including weekends, with a starting salary of £24,947 per year.

We seek candidates with Maths and English GCSEs (A-C) and good PC skills. Private healthcare admin experience is a plus. Benefits include holidays, private healthcare, and staff discounts, among others.