Patient Coordinator, Band 3 - Obstetrics and Gynaecology

NHS Jobs; Gloucester, Cheltenham; In loco; GBP 26.000 - 27.000; Tempo pieno

Descrizione del lavoro

NHS Jobs is seeking a Patient Coordinator for Obstetrics and Gynaecology in Gloucester. The role involves secretarial and administrative duties, coordinating outpatient clinics, and ensuring accurate patient records in TrakCare. Strong organisational skills and teamwork are essential to manage calendars and clinic capacity.

Salary ranges from £25,760 to £27,476 per year with full-time hours. Contact Denise Keeling-Taylor for enquiries.

Mansioni

• Provide secretarial and administration support including accurate typing of clinics and distribution of patient related correspondence, ensuring patient pathways and outcomes are recorded on TrakCare.
• Manage clinical activity and calendars, scheduling appointments and meetings as directed by the Consultant, especially for Outpatient Clinics during Annual Leave.
• Fully utilise outpatient clinic capacity by reviewing new and follow up waiting lists.
• Highlight to clinical team any results, correspondence or patient queries needing response and take action (e.g., booking investigations, transcription).
• Assist and support in induction and training of new colleagues as directed by the Administration Team Leader.
• Promote and share best practice with colleagues to ensure high standards of service.
• Provide support to colleagues to maintain Trust service delivery standards and cover during absences/annual/sick leave.

Strumenti

TrakCare

Descrizione del lavoro

Patient Coordinator, Band 3 - Obstetrics and Gynaecology

Company: NHS Jobs

Salary: £25,760 to £27,476 a year

Hours: Full-time

Responsibilities

• Provide secretarial and administration support including but not limited to the accurate typing of clinics and distribution of all patient related correspondence, ensuring that patient pathways and outcomes are recorded accurately on TrakCare.
• To effectively manage clinical activity and calendars, scheduling appointments and meetings as directed by the Consultant in particular relating to the organisation of Outpatient Clinics during Annual Leave, etc.
• Fully utilise all outpatient clinic capacity by reviewing new and follow up outpatient waiting lists.
• Highlighting to the clinical team members any results, correspondence or patient queries that need response and taking action e.g., booking investigations, transcription, etc.
• Assist and Support in the induction and training of new colleagues as directed by the Administration Team Leader.
• To promote and share best practice with colleagues and peers to ensure highest standards are achieved.
• To provide support to colleagues where appropriate to ensure the Trust service delivery standard is maintained.
• Regularly informing the Administration Team Leader about progress and flagging up as a matter of urgency any issues, for example, capacity or delays due to internal or external factors, difficult queries from patients, etc.
• To deal sensitively with patients offering non-clinical help and advice and utilise experience and knowledge to identify when urgent action may need to be required by medical team for the wellbeing of patient.
• To provide support to the Admissions Team including organisation of admission procedures in negotiation with the clinical staff and patients as requested by the Administration Team Leader. This includes identifying potential dates with the clinical team, negotiation of dates with the patient and any additional co-ordination of staff, equipment, stock, facilities, external support and paperwork.
• To provide support to colleagues where appropriate to ensure the Trust service delivery standard is maintained and to cover colleagues during absences/annual/sick leave as directed by the Administration Team Leader. You may also be required to undertake job rotation for cross cover as well as for development and training purposes.

Alternatively contact Denise Keeling-Taylor on 0300 422 5518. Email address [e-mail]