Patient Coordinator

Tate; Swindon; On-site; GBP 23,000 - 28,000; Full time

Job summary

Tate invites applications for four Temporary Patient Coordinators / Waiting List Officers to support NHS elective care, waiting list management and patient bookings. The role emphasizes strong organisation, IT and communication skills and knowledge of RTT rules.

Band 4-level experience is not essential, with potential to influence theatre scheduling and consultant booking processes as needed. Immediate start availability would be advantageous.

Qualifications

• Previous NHS administrative experience required or desirable.
• Understanding and application of RTT rules.
• Experience with waiting list management and patient pathway coordination.
• Awareness of theatre scheduling and elective booking processes.

Responsibilities

• Support elective care across NHS services.
• Assist with waiting list management and patient booking.
• Coordinate patient pathways and appointment scheduling.
• Contribute to theatre/surgeon booking processes where needed.

Skills

NHS administrative experience

RTT rules understanding

Waiting list management

Theatre scheduling awareness

Appointment scheduling

Strong IT

Excellent communication

Organisational skills

Tools

IT systems

Job description

4 x Temporary Patient Coordinators / Waiting List Officers

We are seeking four experienced Temporary Patient Coordinators / Waiting List Officers to support elective care, waiting list management and patient booking across NHS services.

Candidates must have previous NHS experience and a good understanding of Referral to Treatment (RTT) rules, although Band 4-level experience is not essential. Experience of elective waiting lists, patient pathway tracking and appointment scheduling is highly desirable.

An understanding of theatre list scheduling and consultant booking processes would be particularly beneficial. Experience of surgeon-specific booking rules is an advantage; where these are not already established, there may be an opportunity to support their development.

Candidates should have excellent organisational and communication skills, strong attention to detail, and the ability to manage competing priorities in a busy healthcare environment.

Key requirements:

• Previous NHS administrative experience.
• Understanding and application of RTT rules.
• Waiting list management and patient pathway coordination.
• Awareness of theatre scheduling and elective booking processes.
• Strong IT, communication and organisational skills.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.