Patient Care Coordinator

Lanarkshire Private Clinic; Hamilton; On-site; GBP 24,000 - 29,000; Full time

Job summary

A leading healthcare facility in Hamilton is seeking a Patient Care Coordinator to provide essential administrative support to both patients and healthcare professionals. The ideal candidate will demonstrate strong organisational skills and a compassionate approach to patient care, ensuring a smooth operation within the clinic.

Qualifications

• Previous experience in an office or administrative role is preferred.
• Ability to manage multiple tasks efficiently.

Responsibilities

• Assist in managing patient appointments and maintaining records.
• Provide administrative support and collaborate with healthcare staff.
• Prepare documentation for patient visits and assist with billing.

Skills

Organisational Skills

Communication

Compassionate Attitude

Attention to Detail

Tools

Office Software

Job description

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The Patient Care role is integral to ensuring a smooth and efficient operation within our healthcare facility. This position involves providing administrative support and assistance to both patients and healthcare professionals. The ideal candidate will possess strong organisational skills, attention to detail, and a compassionate approach to patient care.

Duties

• Assist in managing patient appointments, ensuring accurate scheduling and timely reminders.
• Maintain patient records, ensuring all information is up-to-date and confidential.
• Provide administrative support by answering phone calls, responding to queries, and directing patients as necessary.
• Collaborate with healthcare staff to facilitate effective communication and workflow within the facility.
• Prepare and organise documentation for patient visits, including forms and informational materials.
• Assist with billing processes and insurance verification as required.
• Ensure the office environment is clean, organised, and welcoming for patients.

Requirements

• Previous experience in an office or administrative role is preferred.
• Strong organisational skills with the ability to manage multiple tasks efficiently.
• Excellent verbal and written communication skills.
• A compassionate attitude towards patient care and a commitment to confidentiality.
• Proficiency in using office software and equipment.
• Ability to work effectively as part of a team while also being self-motivated.

This position offers an opportunity to contribute positively to the patient experience while developing valuable skills in a supportive environment.

Job Types: Full-time, Permanent

Salary: Up to £28,500 DOE

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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