Patient Admissions Coordinator – Healthcare Admin

Bupa UK; Greater London; Sur place; GBP 26 000 - 35 000; Plein temps

Avantages offerts par ce poste

25 days holiday

Bupa health insurance

Enhanced pension plan

Life insurance

Onsite gyms

Résumé du poste

Cromwell Hospital London is seeking an Admissions Officer for a permanent, full-time role within Bupa UK. The position offers a 37.5 hour week with rotational shifts and a competitive benefits package.

You will manage patient admissions, capture demographic and financial information, coordinate bookings, and liaise with clinicians and staff to ensure smooth patient journeys while maintaining confidentiality and data accuracy.

Qualifications

• Administration experience in a hospital or healthcare setting.
• Excellent communication skills.
• Organisational skills.
• Attention to detail.
• Able to work on own initiative, prioritise work and meet deadlines.
• Good timekeeping but prepared to flexible.

Responsabilités

• Answer all incoming calls in a timely manner and provide high-quality service to all internal and external customers.
• Attend bed meetings and update bed board with necessary information; communicate to related departments.
• Receive inpatient and day case bookings; input details into Hospitals Information Systems.
• Allocate patient rooms and manage bed status with Site Lead and multidisciplinary teams.
• Facilitate preadmission clinic bookings and handle queries.
• Provide quotes for self-pay bookings and respond to emails/phone calls.
• Obtain demographics and financial information; explain registration forms and financial agreements.

Connaissances

Administration experience

Excellent communication skills

Organisational skills

Attention to detail

Own initiative

Timekeeping

Description du poste

Cromwell Hospital London is seeking an Admissions Officer for a permanent, full-time role within Bupa UK. The position offers a 37.5 hour week with rotational shifts and a competitive benefits package.

You will manage patient admissions, capture demographic and financial information, coordinate bookings, and liaise with clinicians and staff to ensure smooth patient journeys while maintaining confidentiality and data accuracy.